RN Director of Operations Hospice

AMEDISYS HOME HEALTH; Newark (DE); On-site; USD 114,000 - 124,000; Full time

Benefits offered by this job

Medical plans

Paid time off

Wellness rewards

Counseling services

401(k) match

Parental leave

Mileage reimbursement

Job summary

Amedisys, a leading home health and hospice provider in the United States, is seeking a Director of Operations in Newark, Delaware. This full-time role focuses on compliance, staffing, and service optimization across care centers and branch sites.

Responsibilities include ensuring regulatory adherence, staff education, billing accuracy, and collaboration with the medical director to support utilization reviews and growth initiatives.

Qualifications

• One year supervisory or administrative experience in hospice or related health care.
• Experience in health service administration.
• Current driver’s license, required liability insurance and reliable automobile transportation.
• CPR certification applicable if licensed healthcare professional.

Responsibilities

• Ensure care center's compliance with applicable regulations, laws, policies, and reimbursement procedures.
• Educate staff about state and federal rules and accrediting body standards.
• Maintain availability and ongoing communication with the care center and branch sites.
• Act as a liaison between governing body, staff, patients, physicians, and other health care providers.
• Assist branch directors in resolving patient/staff complaints and investigate the events.
• Meet with medical director to determine medical records for utilization review.
• Ensure all services are billed to the proper payor source.
• Provide input on marketing activities and agency marketing plan to meet growth goals.
• Participate in staff recruitment, hiring, orientation, training, and evaluation.
• Make employment decisions for direct report staff and monitor performance.
• Perform other duties as assigned.

Skills

Supervisory experience

Health service administration

Driver's license

CPR certification

Education

Bachelor's or Associate degree in related field

Job description

Overview

Full Time Day Shift

Make a difference every day as an Amedisys director of operations

Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.

Attractive pay

• $114,000.00 - $124,000.00

What's In It For You

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.
• Benefit eligibility can vary by position and shift status.
• Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Responsible for care center's compliance and implementation of all regulations, laws, policies, and procedures applicable to hospice and reimbursement issues.
• Educates all staff members about state and federal rules and regulations as well as accrediting body standards, and other regulatory agencies standards.
• Maintains availability and ongoing communication with the care center and branch sites.
• Acts as a liaison between the governing body, staff, patients, physicians, and other health care providers.
• Assists branch directors in resolving patient and/or staff complaints, meeting with staff as appropriate to determine the surrounding circumstances, investigating and documenting the events and notifying the person lodging the complaint to resolve the issues.
• Meets with medical director periodically and determines medical records for utilization review from branch offices.
• Ensures all services are billed as provided to the proper payor source.
• Provides input, guidance and feedback related to marketing activities and agency marketing plan to ensure that goals for growth are met.
• Participates in staff recruitment, hiring, orientation, training, assignment, evaluation and guidance to ensure employment of an adequate number of qualified staff.
• Responsible for employment decisions for direct report staff, including decisions to hire, fire, advance, promote or change status.
• Monitors and evaluates employee performance.
• Performs other duties as assigned.

Qualifications

• Licensed physician, registered nurse or an individual holding a bachelor's or associate degree.
• One year supervisory or administrative experience in hospice or a related health care program.
• Experience in health service administration.
• Possesses current driver's license, required liability insurance and reliable automobile transportation.
• Current CPR certification applicable if licensed healthcare professional.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.