RN Director of Care Management

Lower Keys Medical Center; Key West (FL); On-site; USD 120,000 - 165,000; Full time

Job summary

Lower Keys Medical Center is seeking a RN Director of Care Management to oversee the Care Management and Resource Management programs, ensuring patient-centered care and compliance with regulatory requirements. You will lead the team, collaborate across disciplines, and drive efficient discharge planning and resource utilization.

The role emphasizes strategic planning, staff development, and liaison with physicians and community resources to improve patient outcomes and operational performance.

Qualifications

• Bachelor's Degree in Nursing required; Master's Degree preferred.
• 3-5 years experience in Care Management required.
• 3-5 years leadership experience preferred.

Responsibilities

• Oversees the implementation and maintenance of Care Management programs.
• Provides leadership and direction to staff within their scope of practice.
• Coordinates discharge planning and social services to meet regulatory standards.
• Ensures compliance with regulatory bodies and accreditation standards.
• Leads performance evaluations and department budgeting.

Skills

Leadership

Organizational skills

Communication

Collaboration

Regulatory compliance

Education

Bachelor's Degree in Nursing

Master's Degree preferred

Tools

Google Workspace

Microsoft 365

Healthcare software systems

Data analysis tools

Job description

Why You'll Love Working Here

• Competitive Compensation - Salary and benefits package designed to reward your expertise, leadership, and contributions.
• Comprehensive Health Coverage - Medical, dental, vision, and life insurance options to support you and your family.
• Future Security - 401(k) retirement plan with employer matching to help you build long-term financial stability.
• Generous Paid Time Off - Paid Time Off (PTO) and Extended Illness Bank (EIB) to support work-life balance and personal well-being.
• Career Growth Opportunities - Professional development, leadership training, and advancement opportunities across our organization.
• Recognition & Reward Programs - We celebrate employee achievements and contributions to our success.
• Exclusive Employee Discounts & Perks - Access to special savings and benefits designed for our team members.

RN Director of Care Management

Location: Lower Keys Medical Center

Schedule: Day-Shift Hours

The Director, Care Management is responsible for overseeing the implementation, development, and management of the Care Management and Resource Management programs. This position ensures compliance with all regulatory requirements, establishes efficient processes for patient care and discharge planning, and provides leadership to the Care Management team. The Director works collaboratively with staff, physicians, and community resources to deliver patient-centered care and achieve optimal outcomes.

Essential Functions

• Oversees the implementation and maintenance of an effective and compliant Care Management program that meets all regulatory and accreditation standards.
• Provides leadership and direction to staff, ensuring accountability for duties and adherence to roles within their scope of practice.
• Conducts chart reviews to evaluate severity of illness (SI) and intensity of services (IS) for admissions, continued stays, and discharge planning.
• Refers cases not meeting criteria to the Physician Advisor or Utilization Management Committee and ensures appropriate follow-up.
• Identifies avoidable days and implements communication systems to address and resolve them effectively.
• Coordinates discharge planning and social services functions to ensure compliance with federal and state laws and Joint Commission standards.
• Acts as a liaison to community agencies, providing resources and services for post-hospital placement and support.
• Participates actively in Patient Care Conferences and Length of Stay (LOS) meetings to support efficient care delivery and discharge planning.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

Supervision and Staff Management

Provides leadership, mentorship and professional development opportunities for departmental staff.

Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.

Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.

Strategic Planning and Financial Oversight

Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.

Monitors expenditures, ensuring cost-effective delivery of services.

Evaluates and implements new technologies to enhance operational efficiency.

Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.

Quality Assurance and Regulatory Compliance

Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.

Participates in audits, inspections and accreditation processes as applicable.

Follows established quality control practices to ensure accuracy, consistency and safety.

Collaboration and Communication

Works closely with leadership teams to coordinate and improve service delivery.

Stays up-to-date with industry advancements, new technologies, and regulatory changes.

Staff ResponsibilitiesMay work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree inN ursing required or
  Master's Degree preferred
• 3-5 years Experience in Care Management required
• 3-5 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross‑functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem‑solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Licensure in the state of employment or compact state licensure required

Why Work at Lower Keys Medical Center?

At Lower Keys Medical Center, we’re more than healthcare providers, we’re a team dedicated to compassionate care and community wellness. Join us for a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients every day. Your skills, your passion, and your commitment matter here.

The position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.