RN Clinical Triage Nurse — Fast-Paced Care & Remote Options

Yale NewHaven Health; Hamden (CT); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Remote work options

Professional development opportunities

Job summary

Yale NewHaven Health in Connecticut seeks a Clinical Triage Nurse to join our fast-paced call center. You will triage patients by protocol, coordinate with clinicians, and guide next steps to ensure safe, timely care. A patient-centered approach and strong communication are essential.

The ideal candidate is a registered nurse with 3 years of direct patient care, CT license, BLS/ACLS per policy, and proficient in Microsoft Office and electronic health records. Remote work options available.

Qualifications

• RN required with CT license.
• 3 years of direct patient care experience.
• Triage experience preferred and ACLS/BLS per policy.

Responsibilities

• Perform telephonic triage using clinical protocols to route patients appropriately.
• Collaborate with clinicians to ensure timely, safe patient guidance.
• Document calls and outcomes accurately in the electronic health record.

Skills

Triage nursing

Interpersonal skills

Customer service

Written and verbal communication

Education and mentoring

Education

Bachelor's or master's degree in nursing

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Yale NewHaven Health in Connecticut seeks a Clinical Triage Nurse to join our fast-paced call center. You will triage patients by protocol, coordinate with clinicians, and guide next steps to ensure safe, timely care. A patient-centered approach and strong communication are essential.

The ideal candidate is a registered nurse with 3 years of direct patient care, CT license, BLS/ACLS per policy, and proficient in Microsoft Office and electronic health records. Remote work options available.