RN Clinical Services Group Manager

BD Mexico; Irvine (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Becton, Dickinson and Company (BD) seeks a Clinical Services Specialist to lead hospital-based process improvements and strategies within the Clinical Services Group. You will collaborate with clinicians, executives and operations teams to drive outcomes across multiple large hospital systems.

The role requires 80–90% travel nationwide, exceptional communication, and expertise in critical care settings. A BSN is required, with MSN/APRN/PA credentials preferred, and a track record in clinical

Qualifications

• BSN with ICU/ED/OR experience and 8+ years in healthcare management.
• MSN with APRN/NP/PA plus ICU/ED/OR experience, 6+ years preferred.
• Experience with quality performance and clinical process design.
• Acute pediatric and PICU experience preferred.
• Strong written and verbal communication and relationship management.

Responsibilities

• Develop and lead process improvement initiatives to improve hospital adoption of processes and products.
• Serve as an expert resource to stakeholders with clinician input for critical conversations.
• Partner with leadership to design strategies and drive program initiation in large hospital systems.
• Research data, partner with data experts, set strategy for metrics, present findings.
• Handle and perform other incidental duties as assigned.
• Extensive travel 80–90% to hospitals across the United States.

Skills

Nursing experience

Critical care

Communication skills

Project management

MS Office

Travel readiness

Relationship building

Education

BSN

MSN/APRN/NP/PA

Quality improvement

Tools

MS Office Suite

Lean processes

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

The Clinical Services Group (CSG) is a specialty group within the APM (Advanced Patient Monitoring) business unit. CSG conducts specialty projects with hospitals across the country to manage the integration of complex clinical practice strategies for the sustained improvement of patient care.

Key Responsibilities

• Develop and lead process improvement initiatives to ensure positive hospital adoption of processes and products, demonstrating improved patient outcomes.

• Serve as an expert resource to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations.

• Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems.

• Research data, partner with data experts, set strategy for key metrics, and present baseline and outcome findings to key stakeholders.

• Handle and perform other incidental duties as assigned.

• This position requires extensive travel, approximately 80–90% of the time, including extended assignments at hospitals across the United States. While we aim to keep assignments regional, candidates must be prepared for frequent overnight travel, schedule changes, and extended time away from home.

Education and Experience

• Bachelor's Degree in Nursing (BSN), with Critical Care experience in Intensive Care Unit (ICU), Operating Room (OR), Emergency Room (ED) or related field with 8 years of previous related experience with direct healthcare management within large clinical organizations required.

• Master's Degree in Nursing (MSN), including Advanced Practice Registered Nurse (APRN), Nurse Practitioner (NP), or Physician Assistant (PA) with Critical Care experience in Intensive Care Unit (ICU), Operating Room (OR), Emergency Room (ED) or related field with equivalent to 6 years of experience of previous related experience with direct healthcare management within large clinical organizations preferred.

• Experience with quality performance, clinical process design, and/or sophisticated clinical pathways and project management preferred.

• Acute pediatric and PICU experience is preferred.

• Expertise in written and verbal communication, interpersonal relationships, consultative abilities, and relationship building and management required.

Additional Skills

• Excellent facilitation, presentation, project management, and MS Office Suite skills.

• Ability to work well in a multi-cultural environment and matrix organization.

• Ability to relate to physicians, nurses, and senior‑level healthcare managers.

• Demonstrated problem‑solving and critical thinking skills.

• Extensive knowledge of BD policies, procedures, guidelines, hospital‑based systems, and lean processes.

• Extensive understanding of creating, implementing, and managing hospital protocols, quality systems, current clinical research, and governmental policies and regulations.

• Ability to manage confidential information with discretion and strict attention to detail.

• Ability to interact professionally with all organizational levels and manage competing priorities in a fast‑paced environment.

• Ability to work in a team environment, including serving as a consultant to management.

• Open to extensive travel (80–90%) to hospitals throughout the U.S.; should be comfortable with regular travel, flexible schedules, and adaptability beyond home region.

• Adhere to all company rules and requirements, including pandemic protocols and Environmental Health & Safety rules.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face‑to‑face collaboration supports your learning, your progress, and your success.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA CA - Irvine Laguna Canyon

Additional Locations

USA DC - Washington, DC, USA FL - Miami, USA MO - St Louis, USA MT - Bozeman, USA OH - Cleveland, USA TX - Austin, USA TX - San Antonio, USA UT - Salt Lake City, USA WA - Seattle

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You (https://jobs.bd.com/en/your-career-at-BD) ."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.