RN CLINICAL MANAGER | Deerwood | Days

University of Florida Health; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Clinical Operations Manager to oversee the daily operations of an ambulatory practice. This role involves managing a multi-specialty clinical team, ensuring high-quality patient care, and enhancing operational efficiency. The ideal candidate will have a strong background in clinical management, with a focus on staff development and patient satisfaction. Join a forward-thinking organization dedicated to providing exceptional healthcare and fostering a collaborative environment. If you are passionate about improving patient experiences and leading a dedicated team, this opportunity is perfect for you.

Qualifications

• 2 years operational experience in an ambulatory practice setting required.
• Registered Nurse (RN) - Florida Licensure required.

Responsibilities

• Manage day-to-day clinical operations and staff in a multi-specialty practice.
• Lead quality improvement programs and ensure compliance with regulations.

Skills

Leadership

Clinical Operations Management

Patient Care Coordination

Staff Training and Development

Quality Improvement

Education

High School Diploma or GED

Associates Nursing

Bachelors Nursing

Tools

Clinical Policies and Procedures

Budget Management

Job description

Overview

Under the supervision of the Director or Ambulatory Administrator, and in consultation with the Medical Director, this individual manages, coordinates, and integrates clinical practice resources and activities to meet the goals of The University of Florida, Jacksonville Physicians. This individual successfully leads and manages the team to provide exemplary quality patient care and deliver exceptional patient experience. Collaborates with Office Manager on administrative operations and with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources.

Responsibilities

Essential Functions

1. Manages the day-to-day clinical operations of the practice, with guidance from the Medical Director and Director or Ambulatory Administrator. Responsible for management of multi-specialty clinical staff. Actively manages clinical operations and patient care flow to evaluate effectiveness; recommends and implements strategies to improve efficiency, enhance patient experience and enhance provider and staff satisfaction.
2. Collaborates in the development, implementation and expansion of learning opportunities and skill development for self and all direct reports. Analyzes, develops and maintains an effective and efficient clinical care delivery system that reflects patient and family needs across the continuum of care. Addresses service, patient care and process quality issues by implementing sustainable solutions that reduce variation.
3. Provides engaging supervision for the clinical support non-provider staff, to include organizing work assignments to meet the demands of the practice, coaching for improvement, and counseling for correction, identifying and resolving issues, monitoring productivity, evaluating performance, implementing performance improvement strategies, and maintaining efficient payroll functions. Maintains appropriate records, required documentation, and employee files.
4. Performs management duties to include participating in the hiring process, monitoring staff qualifications, staff orientation, staff training and scheduling. Ensures training and job competencies are completed prior to deployment. Conducts regular (no less than monthly) staff meetings to discuss practice operations, safety, staff improvement ideas, patient experience, reviews new policies and procedures; and shares general information. Conducts weekly staff huddles and monthly rounding on all direct reports.
5. Documents, implements and provides oversight of clinical policies and procedures. Ensures fiscal goals are met, monitors expenses and analyzes monthly budget and key performance indicators, with Director.
6. Identifies clinical operational needs; manages appropriate level of equipment and supplies and monitors equipment maintenance. Assesses the environment and makes recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies. Ensures practice is prepared for inspections and site visits, with guidance from the Director.
7. Leads, implements and maintains quality improvement programs and initiatives, proactively implements approved action plans to resolve problem areas, actively participates in goal setting for the practice and coordinates the efforts to meet and monitor the goals.
8. Participates as an active care team member in the provision and coordination of patient care. Performs all duties of a Registered Nurse; must be available on-call for emergencies involving the facility, staff members and patients.
9. Provides administrative coverage in absence of Ambulatory Administrator or Director.

Qualifications

Experience Requirements

• 2 years Operational experience in an ambulatory practice setting in the same or similar specialty required.
• 1 year Clinical Experience in ambulatory setting required.
• 1 year Supervisory Experience preferred.

Education Requirements

• High School Diploma or GED required.
• Associates Nursing required.
• Bachelors Nursing preferred.

Certification/Licensure

• Registered Nurse (RN) - Florida Licensure required or at time of hire.
• Certified Medical Terminology preferred.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace.