RN Clinical Liaison

Chapters Health System; Tavares (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Chapters Health System is seeking an RN Clinical Liaison to facilitate referrals and represent the organization in various healthcare settings. This role requires a current Florida RN license and at least one year of acute healthcare experience. Successful candidates will demonstrate excellent communication skills, attention to detail, and a strong customer service focus.

Qualifications

• Current Florida RN license or active multistate license required.
• Minimum 1 year of acute healthcare experience.
• Ability to communicate effectively in English.

Responsibilities

• Facilitates referrals in hospitals and homes.
• Communicates with case managers and physicians.
• Performs admissions in acute care settings.

Skills

Communication

Customer Service

Multitasking

Detail Oriented

Education

Florida RN License

Tools

EMR/EHR Systems

Job description

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Direct message the job poster from Chapters Health System

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role

The Clinical Liaison Nurse is responsible for facilitating referrals in hospitals, facilities, and homes as the Organization’s representative. Alternating weekends required.

Qualifications

• Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
• Minimum of one (1) year of acute healthcare experience; hospice experience preferred
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Marketing or sales experience preferred
• Able to perform admissions in the acute care setting
• Ability to effectively communicate in English (written and verbal)
• Excellent customer service focus
• Detail oriented
• Ability to multitask and prioritize
• Ability to present oneself in a professional manner
• Ability to manage physical demands and emotional stress of workload
• Strong goal/outcome orientation with exceptional time-management skills
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet schedule
  
  

Competencies

• Satisfactorily complete competency requirements for this position.
  
  

Responsibilities Of All Employees

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
  
  

Job Responsibilities

• Acts as the Organization’s representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families and the general public.
• Presents services in an empathetic and compassionate manner and performs admission process.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible clients meeting productivity expectations.
• Assertively handles any barriers to admissions of referred patients.
• Obtains medical record information for the referrals.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management oversight and case management of hospitalized A & B patients, performs documentation and coordinates efficient discharge.
• Communicates frequently with Patient Access and Care Connect staff to ensure timely follow-up.
• Performs other duties as assigned.
  
  

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Mental Health Care

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