RN Clinical Liaison

Gentiva; Savannah (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Gentiva in Savannah, GA seeks an experienced Hospice Clinical Liaison to streamline intake and referrals, coordinate admissions, and support community awareness of hospice services. You will develop strong relationships with hospitals, physicians, and discharge planners, ensuring compliant processes and timely communications.

The role involves daily hospital/facility visits, patient and family education about hospice care, and collaboration with the care team to meet patient needs with

Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, SNFs, and other healthcare professionals
• Assess patient eligibility for hospice by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
• Educate patients and families on hospice care, how it works, and why it matters with clarity and compassion
• Complete necessary documentation and coordinate intake and admission to meet legal, clinical, and payer requirements
• Serve as a liaison between referral sources and the hospice care team for seamless handoffs and rapid responses
• Make daily visits to hospitals and facilities to stay visible with discharge planners, case managers, and physicians
• Build and maintain relationships with referral partners and identify outreach opportunities to increase hospice awareness

Job description

Overview

Connect Care. Guide Families. Make Every Day Count. We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals


• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families


• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion


• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met


• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs


• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians


• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services