RN Clinical Liaison

Korn Ferry; Lancaster (Lancaster County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

National & Local Recognition Programs

Teammate Assistance Fund

Mileage Reimbursement

Paid Time Off

Wellness Programs

Education Support

CEUs

Life Insurance

Job summary

Gentiva seeks an experienced Hospice Clinical Liaison RN to coordinate intake, assess eligibility, educate families, and facilitate admissions across hospitals and facilities. You will build strong referral relationships and ensure seamless handoffs to the care team.

Requirements include an active RN license in the state, 3–5 years hospice experience (BSN preferred), CPR, and a valid driver’s license. This full-time, on-site role offers competitive pay and a comprehensive benefits package.

Qualifications

• Licensed RN with 3–5 years hospice experience preferred.
• BSN with 5+ years hospice experience preferred.
• Minimum of three years of hospice experience required.

Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, SNFs, and other healthcare professionals.
• Assess patient eligibility for hospice by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
• Educate patients and families on hospice care, how it works, and its benefits.
• Complete necessary documentation and coordinate intake and admission to meet legal, clinical, and payer requirements.
• Serve as a liaison between referral sources and the hospice care team for seamless handoffs.
• Make daily visits to hospitals and facilities to stay connected with discharge planners and physicians.
• Build and maintain relationships with referral partners and identify new outreach opportunities.

Skills

Hospice care

Clinical assessment

Discharge planning

Referral education

Interpersonal skills

Communication

Education

RN license

BSN preferred

Job description

Connect Care. Guide Families. Make Every Day Count.

We are seeking an experienced and compassionate Hospice Clinical Liaison RN to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services

About You

Education

• Licensed Registered Nurse with three to five years of hospice experience preferred.
• BSN with five or more years of hospice experience preferred.

Experience

• Minimum of three years of hospice experience required.
• Prior experience as a discharge planner, case manager, or educator preferred.

Licenses and Certifications

• Current RN license to practice nursing in the state of employment.
• CPR certification.
• Valid driver’s license and automobile insurance.

Skills and Knowledge

• Strong knowledge of hospice care and the unique needs of patients and families.
• Familiarity with community resources and referral networks.
• Excellent patient assessment and documentation skills.
• Ability to supervise staff, coordinate services, and manage programs effectively.
• Strong communication and interpersonal skills with sensitivity to diverse backgrounds.

Personal Qualities

• Compassion and sensitivity to the needs of terminally ill patients and their families.
• Flexibility to manage a variety of tasks and shifting priorities.
• Professional maturity, collaboration, and tact in working with interdisciplinary teams.
• Ability to influence and educate referral sources, patients, and families.
• Demonstrated commitment to patient advocacy and quality care.

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements