RN Clinical Development Manager – Process & Performance Improvement, Nurse Educator

Jobtailor; California (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Clinical Training Lead to onboard and refresh nursing and medical assistant teams on EMR workflows, protocols, and documentation standards across multisite settings.

The role focuses on reinforcing best practices, coaching staff, and delivering on-site support during rollout while developing materials and SOPs to improve efficiency and compliance.

Qualifications

• Bachelors in Nursing or related healthcare field preferred.
• Active RN license (California, Florida, New York, Connecticut) required.
• Minimum three (3) years of clinical experience in in/outpatient or multisite settings.
• Demonstrated experience in training, coaching, or process improvement for clinical staff.
• Strong technical aptitude with familiarity in EMR and CRM systems.

Responsibilities

• Deliver onboarding and refresher training for nursing and MA teams on EMR workflows, documentation standards, triage, and clinical protocols.
• Reinforce best practices and ensure consistent implementation across offices.
• Provide on-site support and direct patient care as needed during training or process rollout.
• Develop and maintain updated training materials, reference guides, and SOPs for clinical procedures.
• Coach RNs, MAs, and other clinical staff to improve efficiency, communication, and adherence to workflows.
• Model effective patient care standards and clinical documentation practices.
• Identify performance or process gaps and provide structured feedback to leadership.
• Conduct audits of clinical documentation, patient safety practices, and compliance with organizational standards.
• Analyze audit data to highlight trends, training needs, and areas for improvement.
• Provide clear, actionable insights to the Assistant Medical Director and medical leadership team.
• Track progress of clinical initiatives and workflow improvements, ensuring timely completion of milestones.
• Support rollout of new clinical technologies, protocols, and quality programs.
• Collaborate with Administrative-based CDM to align cross-functional initiatives and maintain consistency between nursing and administrative workflows.

Skills

Training & coaching

EMR familiarity

Clinical workflows

Patient care

Interpersonal skills

Organizational skills

Education

Bachelor's in Nursing

Tools

EMR systems

CRM systems

Job description

Responsibilities

• Deliver onboarding and refresher training for nursing and MA teams on EMR workflows, documentation standards, triage, and clinical protocols.
• Reinforce best practices and ensure consistent implementation across offices.
• Provide on-site support and direct patient care as needed during training or process rollout.
• Develop and maintain updated training materials, reference guides, and SOPs for clinical procedures.
• Coach RNs, MAs, and other clinical staff to improve efficiency, communication, and adherence to workflows.
• Model effective patient care standards and clinical documentation practices.
• Identify performance or process gaps and provide structured feedback to leadership.
• Conduct audits of clinical documentation, patient safety practices, and compliance with organizational standards.
• Analyze audit data to highlight trends, training needs, and areas for improvement.
• Provide clear, actionable insights to the Assistant Medical Director and medical leadership team.
• Track progress of clinical initiatives and workflow improvements, ensuring timely completion of milestones.
• Support rollout of new clinical technologies, protocols, and quality programs.
• Collaborate with Administrative-based CDM to align cross-functional initiatives and maintain consistency between nursing and administrative workflows.

Requirements

• Bachelors in Nursing or other healthcare related field preferred.
• Active RN license (California, Florida, New York, Connecticut) required.
• Minimum three (3) years of clinical experience in in/outpatient or multisite settings.
• Demonstrated experience in training, coaching, or process improvement for clinical staff.
• Strong technical aptitude with familiarity in EMR and CRM systems.
• Excellent organizational, analytical, and interpersonal skills.
• Ability to deliver both direct patient care and team training as needed.

Core Competencies

Demonstrates expertise in training and coaching clinical staff on EMR workflows, documentation standards, and patient care protocols, while ensuring compliance and process improvement across healthcare settings.