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Jobtailor is seeking a Clinical Educator Operations Leader to manage day-to-day activities for a regional team. You will ensure KPI achievement, analyze performance data, and coordinate reporting and communications.
You will coach staff, drive professional development, and partner with leadership to align on strategic initiatives. Strong analytics, organization, and travel readiness are essential.
Manage the day‑to‑day operations of a designated team of Clinical Educators. Demonstrate sound decision‑making and judgment across operational, compliance, and people leadership responsibilities. Ensure all program Key Performance Indicators (KPIs) are met or exceeded within assigned region. Provide ongoing assessment of regional performance utilizing quantitative and qualitative data. Support operational execution of all contractual program requirements. Maintain working knowledge of program technologies including CRM systems, dashboards, and reporting tools. Prepare, review, and validate regional reports, spreadsheets, and communications prior to distribution. Conduct regular field visits with Clinical Educators, including documented coaching and Field Coaching Reports. Provide ongoing coaching, performance management, and professional development to direct reports. Communicate program updates, enhancements, and organizational initiatives clearly and effectively. Ensure direct reports are equipped with appropriate tools, technology, and resources. Partner with leadership to support client and internal meetings, offering solutions and insights. Monitor roster changes including launches, realignments, territory changes, and other operational adjustments. Support leadership coverage as needed during planned or unplanned absences. Utilize financial and operational data to guide decision‑making and control costs. Travel within assigned region as required. Perform other duties as requested.