RN Clinical Coordinator-Level II Trauma ED

Riverside Health; Newport News (VA); On-site; USD 56,000 - 78,000; Full time

Job summary

Riverside Health in Newport News, VA seeks an Emergency Department RN supervisor to manage patient flow and coordinate care with ED leadership and inpatient teams. The role emphasizes data interpretation, staffing decisions, and adherence to safety and policy standards.

Qualifications include nursing degrees and active RN licensure in Virginia or compact state, with 1 year ED RN experience required and 3–4 years preferred. Weekend/irregular shifts may apply; compensation is hour-based.

Qualifications

• Nursing degree/education requirements as listed.
• RN experience in Emergency Department settings emphasized.
• Required licenses/certifications must be obtained upon hire.

Responsibilities

• Coordinate patient flow in the ED with nurses, providers, and beds.
• Monitor department productivity and maintain safety standards.
• Communicate policy changes and regulatory requirements to staff.
• Educate team members on standards of care and policy updates.
• Build consensus and resolve conflicts to maintain smooth throughput.

Skills

Communication

Conflict resolution

Team coordination

Critical thinking

Decision making

Education

Bachelor's Degree, Nursing (Preferred)

Associates Degree, Nursing (Preferred)

Nursing Diploma (Required) or equivalency

High School Diploma or GED (Required if Diploma Graduate)

Job description

Newport News, Virginia

Hiring Range

$41.00 - $56.38/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

Works under the supervision of the ED Nurse Manager and the Clinical Director and is responsible for the flow of patients in and out of the department. Acts as an adjunct to the manager when ED leadership is not present. Communicates and coordinates patient flow in conjunction with the ED charge nurses, providers, and inpatient charge nurses and nurse leaders. The individual must demonstrate the ability to assess and interpret data as it relates to patient care and the flow of the department. Must have the ability to multitask, delegate and prioritize the needs of the department. Additionally, for the employee group that they supervise is responsible for the quality of work, productivity of the group, morale, employee adherence to polices and procedures and operational expenses. Must have the ability to establish working relationships with the providers and other members of the healthcare team throughout the organization. May also assist with educating team members in standards of care and changes in policy.

What you will do

• Handles conflict and resolves issues with team members, providers, patients and families. Works well with other departments and leaders to coordinate patient throuhput
• Demonstrates the ability to critically think and makes sound decisions in stressful situations. Creatively utilizes resources to ensure safe patient care. Exhibits flexibility and adapts well to change. Solves problems utilizing available resources.
• Able to articulate goals of the department to the staff. Hold self accountable for meeting and/or making improvement toward these goals. Reviews ED throughput data on weekly and monthly basis and is able to interpret and evaluate data effectively. Motivates team to achieve goals.
• Monitor/supports personal departmental productivity measurements through volunteering for and recommending creative changes to include flexing and shift changes to meet needs of the department. Supports austerity by reducing supply cost by retarding waste, and by utilizing in staffing practices.
• Demonstrates and maintains professional relationship with medical staff. Uses professional title in the workplace.
• Demonstrates and responds in reporting policy, regulatory variances, and follow through to resolution via the quality management system.
• Builds credibility with provider team as a champion for patient care, quality, and professional practice. Collaborates with providers to facilitate patient throughput. Appropriately responds to and addresses provider issues/concerns related to patient throughput
• Demonstrates the ability to establish an environment of safety and assure safe practices for the patient as evidenced by recognizing and implementing National Patient Safety Goals and following policies and procedures and complying with regulatory regulations.

Qualifications

Education

• Bachelors Degree, Nursing (Preferred) or
• Associates Degree, Nursing (Preferred) or
• Program Graduate, Nursing (Nursing Diploma is minimum education requirement, Associate's or Bachelor's in Nursing accepted in lieu of Nursing Diploma) (Required) and
• High School Diploma or GED, HS Diploma/GED only required if Nursing Diploma Graduate (Required)

Experience

• 1 year RN Experience in Emergency Department setting (Required)
• 3-4 years RN experience in Emergency Department setting (Preferred)

Licenses and Certifications

• Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) or licensed in a compact state Upon Hire(Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
• ACLS Provider - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
• PALS Provider - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
• Emergency Pediatric Certified RN (ENPC) Upon Hire (Preferred)
• Trauma Certified RN (TNCC) Upon Hire (Preferred)
• Certified Emergency Nurse (CEN) Upon Hire (Preferred)

Other Requirements

• Weekend Shifts
• Irregular Shifts

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .