RN Clinical Consultant

Guardian Life; Boston (MA); Remote; USD 69,000 - 113,000; Full time

Job summary

Guardian Life is seeking an RN Clinical Consultant to evaluate short- and long-term disability claims, analyze medical data, and provide clinical guidance to support decisions. You will collaborate with providers and vocational specialists to optimize recovery timelines and return-to-work outcomes.

The role requires an active RN license, 3+ years as a clinical consultant in disability, and strong communication, analytical, and judgment skills.

Qualifications

• Active RN license required and acute care experience.
• At least 3 years as clinical consultant in LTD/STD preferred.
• Ability to interpret medical information for functional capacity.
• Strong written and verbal communication skills.
• Independent clinical judgment with time-management skills.

Responsibilities

• Review disability claims to evaluate medical documentation and functional limits.
• Analyze illness impact on daily living and work activities.
• Collaborate with providers, claimants, and vocational specialists.
• Educate claims staff on medical conditions and impairment outcomes.
• Coordinate independent medical reviews and ensure timely resolutions.
• Manage high-volume workload with quality and customer focus.
• Mentor staff on clinical aspects of disability claims.

Skills

RN license

Acute patient care

LTD/STD experience

Clinical assessment

Analytical thinking

Communication skills

Independent judgment

Time management

Microsoft Office

Adaptability

Education

BSN

CCM designation

Tools

DCMS

ClaimFacts

iProcess

Microsoft Office Suite

Job description

Fully Remote

Remote - United States

Full time

R000109662

Are you a registered nurse who is passionate about helping individuals achieve optimal recovery and return-to-work outcomes? Guardian is seeking an RN Clinical Consultant to serve as a clinical expert supporting the evaluation of short-term and long-term disability claims. In this role, you will analyze medical information, assess functional capacity, collaborate with healthcare providers, and provide clinical guidance that supports claim decisions. You will play a critical role in enhancing customer outcomes through sound clinical judgment, proactive case collaboration, and a commitment to exceptional service.

You are

A highly motivated and clinically skilled registered nurse who thrives in a fast-paced, customer-focused environment. You can work independently while also collaborating effectively with claim professionals, healthcare providers, vocational specialists, and internal business partners. You are analytical, detail-oriented, and decisive, with the ability to evaluate complex medical information and translate clinical findings into actionable recommendations. You act with urgency and accountability while maintaining a strong commitment to improving claimant outcomes and customer experiences.

You have

Required Qualifications

• ActiveRegisteredNurse(RN)license
• Minimumof5yearsofdirect acutepatientcareexperience
• Minimum of 3 years' experience as a clinical consultant in LTD and/or STD (LTD preferred)
• Strongknowledgeofmedicalconditions,treatments,andtheirimpactonfunctionalcapacityanddisabilityduration
• Excellentverbalandwrittencommunicationskills
• Strongclinicalassessment,analytical,criticalthinking,andresearchskills
• Abilitytoexerciseindependentjudgmentandmakesoundclinicaldecisions
• Strongorganizationalandtime-managementskillswiththeabilitytoprioritizecompetingdemands
• ProficiencywithMicrosoftOfficeapplications,includingWord,Excel,andPowerPoint
• Abilitytoadapttochangingbusinessneedsandworkeffectivelyinadynamicenvironment

Preferred Qualifications

• BachelorofScienceinNursing(BSN)
• CertifiedCaseManager(CCM)designation
• Experiencesupportingdisability,absencemanagement,orinsurance-basedclaimsoperations
• Knowledgeofdisabilityproducts,businessrules,andclaimsprocedures
• ExperiencewithDCMS,ClaimFacts,iProcess,orsimilarclaimsmanagementsystems

You will

• Review short- and long-term disability claims to evaluate medical documentation, functional limitations, treatment progress, and expected recovery timelines.
• Analyze the impact of illness, injury, and treatment plans on a claimant’s ability to perform occupational and daily living activities, providing clinical recommendations that support claim decisions.
• Collaborate with treating providers, claimants, case managers, and vocational rehabilitation specialists to promote appropriate treatment plans, clarify medical information, and facilitate return-to-work opportunities.
• Serve as a clinical subject matter expert by educating claims professionals on medical conditions, treatment interventions, functional impairments, and disability-related outcomes.
• Coordinate independent medical reviews and assessments, ensuring quality, accuracy, and timely resolution of complex clinical questions.
• Manage a high-volumeworkload while prioritizing customer needs, resolving issues proactively, and supporting continuous quality improvement initiatives.
• Provide ongoing mentoring and training to claims staff and peers regarding the medical and functional impact of injury, illness, and treatment on disability claims.

Reporting Relationships

• As our RN Clinical Consultant, you will report to our Clinical Team Leader , who reports to our Director, Clinical Services .

Location

• Plano, TX, Bethlehem, PA, Holmdel, NJ, or fully remote

Travel

• Occasional 0-10% of the time.

Salary Range

$68,970.00 - $113,310.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] . Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers (http://%20https://www.guardianlife.com/careers) ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [e-mail] , making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [e-mail] .

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here (https://assets.ctfassets.net/gau1nv66ynug/1M2AOzFsFCirlWeAmIh4MD/23463b78b6cdd8ebdce9410b98d7a080/Audit.pdf) .

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .