RN Clinical Care Coordinator - Remote in TN - 2282095

UnitedHealth Group; Knoxville (TN); Hybrid; Confidential; Full time

Job summary

An established industry player is seeking a passionate RN Clinical Care Coordinator to lead care management for members with complex needs. This role emphasizes collaboration with healthcare teams and community resources to implement personalized care plans. You'll engage with members through face-to-face and telephonic interactions, advocating for their needs and ensuring they receive quality care. Enjoy the flexibility of a home-based position while making a significant impact on the health of your community. Join a mission-driven organization dedicated to improving health outcomes and creating equitable care for all.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Qualifications

• Current RN licensure in TN and 2+ years of clinical experience required.
• 1+ year experience with MS Office tools is essential.

Responsibilities

• Engage members for comprehensive needs assessments and care plan development.
• Collaborate with care teams and community resources to implement care plans.

Skills

Clinical Experience

MS Office (Word, Excel, Outlook)

Care Coordination

Patient Advocacy

Education

Registered Nurse License in Tennessee

BSN or higher

Job description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to startCaring. Connecting. Growing together.

The RN Clinical Care Coordinator - will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting member’s medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

This is a home-based position with field responsibilities, approximately 25% of the time within Knoxville, TN and surrounding areas.

If you are located in or within commutable distance to Knoxville, TN, you will have the flexibility to work remotely* as you take on some tough challenges

Primary Responsibilities:

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
• Advocate for members and families as needed to ensure the member’s needs and choices are fully represented and supported by the health care team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted independent licensure as a Registered Nurse in Tennessee
• 2+ years of clinical experience
• 1+ years of experience with MS Office, including Word, Excel, and Outlook
• Access to reliable transportation and ability to travel up to 25% within Knoxville, TN and surrounding areas to meet with members and providers
• Live in TN

Preferred Qualifications:

• BSN, Master’s degree or higher in clinical field
• CCM certification - must be obtained within 18 months of hire
• 1+ years of community case management experience coordinating care for individuals with complex needs
• Experience working in team-based care
• Background in Managed Care

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.