RN Clinic Triage - Western OB/GYN

Ridgeview Medical Center; Waconia (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Ridgeview Medical Center in Minnesota seeks a registered nurse to perform telephone triage, assess patient condition, and determine appropriate treatment under provider supervision. This role screens calls, prioritizes urgent requests, and schedules follow-ups when needed.

Responsibilities include maintaining patient education materials, supporting clinical staff, and ensuring smooth room turnover and standing orders with providers.

Qualifications

• Graduate of an accredited school of nursing.
• Previous nursing experience.
• Current Minnesota RN licensure or eligible permit if in process.

Responsibilities

• Assists in developing and maintaining triage protocols.
• Screens patient calls for urgency and prioritizes stat requests.
• Advises on treatment according to clinic policy.
• Consults with provider or schedules appointments when needed.
• Maintains educational material for patients and staff.
• Provides patient care to assist clinical personnel.
• Performs room turnover in patient rooms between cases and at day end.
• Develops, maintains and updates standing orders with providers.
• Follow refill request guidelines.
• Assist with patient related activities as needed.
• Performs other duties as assigned.

Skills

Assessment of patient condition

Vital signs

Record keeping

Multi-tasking

Patient communication

English communication

Education

Graduate of an accredited school of nursing

Previous nursing experience

Job description

Purpose of Job:

This position is responsible for the telephone assessment of patient condition and determining appropriate treatment for patient under the supervision of the provider.

Job Functions:

1. Assists in developing and maintaining appropriate triage system/protocols.
2. Screens patient phone calls for urgency of need and prioritizes stat requests.
3. Advises patient of treatment when appropriate according to clinic policy.
4. Consults with provider or schedules appointment when needed.
5. Maintains educational material for patients and staff.
6. Provides patient care when necessary to assist clinical personnel.
7. Performs room turn over in patient rooms between cases and at the end of day.
8. Develops, maintains and updates standing orders with providers.
9. Follow refill request guidelines.
10. Assist with patient related activities as needed.
11. Performs other duties as assigned.

Minimum Education/Work Experience

• Graduate of an accredited school of nursing
• Previous nursing experience

Knowledge/Skills/Abilities

• Skills in assessment of patient condition and taking vital signs
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Skills in preparing and maintaining records and reports
• Ability to effectively handle high-stress fast paced environment
• Ability to multi-task
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Excellent written and verbal communication skills
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

License/Certifications

• Current professional nurse licensure in Minnesota or if licensed in another state, a permit from the Minnesota Board of Nursing while the license application is in process
• Current Healthcare Provider CPR certification

Preferred Qualifications

• 5-7 years of nursing experience

Cognitive and Mental Demands

Time Awareness - Continuous
Writing - Continuous
Initiation of Work - Continuous
Memory - Continuous
Receptiveness to Change - Frequent
Reasoning - Continuous
Required Sequences in Work - Occasional
Problem Solving - Continuous
Attentiveness Duration - Continuous
Social Interactions - Continuous
Mathematical Aptitude - Frequent
Conflict Management - Continuous
Reading - Continuous
Detail Oriented - Continuous

Link to Employee Health Physical Demands

Compensation

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Benefits

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available.