RN Clinic Administrator

Valor Healthcare, Inc.; City of Oswego (NY); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Three weeks PTO to start

Weekday schedule

Competitive benefits

Descripción de la vacante

Valor Healthcare, Inc. is seeking an RN Clinic Administrator for its Community Based Outpatient Clinic in Oswego, NY. The role focuses on daily operational management, ensuring high-quality patient care and strong customer service for veterans.

The position emphasizes enrollment growth, financial stewardship, and staff leadership, with a weekday schedule and competitive benefits including three weeks of PTO to start.

Formación

• Two years healthcare management experience required; government healthcare environment preferred.
• RN licensure in the state where the clinic is located.
• Bachelor's degree or higher in nursing or related field.

Responsabilidades

• Manage day-to-day clinic operations and ensure clinical quality.
• Provide exceptional customer service to veterans and staff.
• Oversee clinic financials with emphasis on enrollment and cost containment.
• Grow enrollment and market penetration in the clinic's catchment area.
• Maintain staffing levels and review KPIs and reports.
• Collaborate with VA partners and support strategic initiatives.

Conocimientos

Healthcare management

Operations management

Staff management

Customer service

Communication

Educación

RN license (State of NY)

BSN or higher

Herramientas

MS Office

Descripción del empleo

Valor Healthcare, Inc.

Description

Valor Healthcare is looking for a passionate RN Clinic Administrator to join our team at the Community Based Outpatient Clinic (CBOC) in Oswego, NY. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, three weeks of PTO to start and a weekday schedule.

About Us

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots those who serve or have served in the military as well as those who devote their careers to federal government service. We aim to deliver high-quality care in a way that upholds the health of our nation's greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people.

• Our leadership team is comprised of veteran, clinician, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation's patriots.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

As a RN Clinic Administrator with Valor, you will be responsible for all operational aspects of their individual CBOC. This position is significantly tactical with the day-to-day operations of the clinic.

Core Responsibilities

• Manage day to day clinic operations, ensure clinical quality expectations are met, provide exceptional customer service and partner with the Clinic Medical Director.
• Ensure all colleagues provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Manage the clinic's financial performance with specific emphasis on revenue growth through enrollment and non-personnel cost containment.
• Manage growth strategy of new enrollees to the clinic and expand market penetration in the clinic's catchment area. This includes participation in various outreach events.
• Proactively manage veteran enrollment and retention and ensure no veteran exceeds their annual vesting visit date.
• Maintain staffing levels consistent with veteran enrollment, contract terms, and to ensure maximum efficiency.
• Review and analyze reporting, including clinical quality metrics, financial reports, staffing levels and other relevant information.
• Emphasize attracting, coaching, mentoring, and retaining talent through excellent communication, training, enforcing key competencies and performance management, when required.
• Develop and maintain a positive, collaborative working relationship with our VA partners, ensuring that the Regional Director is kept informed of any significant issues.
• Innovate, embrace, and support new initiatives, whether clinical or operational, and execute on key strategic initiatives that drive the success of the Valor business.

Requirements

• Two years healthcare management experience required; government healthcare environment preferred.
• RN requirements (dependent on specific VA contract requirements):
• Baccalaureate degree, associate degree or diploma certificate in registered nursing, graduate degree preferred.
• Current license or certification as a registered nurse from the state in which the clinic is located.
• Minimum four years' experience as a registered nurse
• Excellent written and verbal communication skills are required, both in person and over the phone.
• Ability to manage, both up and down
• Energetic and optimistic demeanor
• Strong service mentality and a focus on achieving all aspects of defined service standards.
• Proficient in computer applications such as Word and Excel
• Strong organizational skills
• Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision.
• Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively.
• Ability to resolve colleague, client and patient issues in an effective and timely manner.
• Current certification in Basic Life Support
• This is considered a safety sensitive position.

Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Notice Regarding the Use of Artificial Intelligence in Application Review

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.