RN Case Manager Supervisor - Day Shift - 15K Sign-on

Christiana Care Health System; Newark (DE); On-site; USD 70,000 - 95,000; Full time

Job summary

An established industry player is seeking a dedicated RN Case Manager Supervisor to lead a dynamic team in providing exceptional care management services. This role involves direct oversight of department-based teams, ensuring effective patient care and collaboration with various healthcare professionals. The ideal candidate will bring extensive experience in healthcare, particularly in case management and leadership. You will be instrumental in enhancing patient satisfaction and improving service delivery within a supportive and collegial environment. If you are passionate about making a difference in patient care, this opportunity is perfect for you.

Qualifications

• 5-7 years healthcare experience with 3 years in case management and 2 years in leadership.
• Bachelor's degree in Nursing is required; Master's preferred.

Responsibilities

• Supervise Case Management & Social Work staff and coordinate departmental projects.
• Provide direct Care Management Services to a defined patient population.

Skills

Patient Care Management

Leadership

Collaboration

Communication

Problem Solving

Education

Bachelor of Science in Nursing

Master of Science in Nursing

DE RN License or Compact RN License

CCM/ACM Certification

Job description

RN Case Manager Supervisor - Day Shift

M-F (Hours: 8a-4:30p with call rotation every 7 weeks) No Holidays or Weekends!

Newark, DE

Christiana Care Hospital in Newark, DE is looking for a (RN) Case Manager Supervisor to provide direct Care Management Services to a defined patient population, while providing supervisory services to the Case Management & Social Work staff.

The Care Management Supervisor will provide ongoing support to the department. The department Manager and Director will assist in the direction and education of all phases of the Care Management process. The Supervisor will be held accountable to work in a collegial manner with patients, physicians, staff, consultants, and all ancillary departments. Will have the responsibility for the direct oversight/supervision of department-based teams; coordinates special departmental projects to include patient and staff satisfaction, length of stay reduction, and service delivery improvement.

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:

Interacts on a daily basis with patients, nurses, physicians, and other ancillary and professional staff. Daily contact with all Care Management staff at any Christiana Care Health System campus.

The Care Management Model:

Our Care Management Triad Team Model is a collaboration between the following:

1. RN Case Manager - Manages patient care, drives patient progression, and establishes a discharge plan.

2. Social Worker – Resolves psycho-social barriers and supports discharge needs.

3. Utilization Management – Reviews patient status for appropriateness and anticipated payer coverage.

EDUCATION AND EXPERIENCE REQUIREMENTS:

1. DE RN License or Compact RN License required.
2. CCM/ACM Certification preferred. If certification not in place, willing to complete within 18 months of hire.
3. Bachelor of Science in Nursing required, Master of Science in Nursing (Masters preferred)
4. Minimum 5-7 years experience in health care environment. Must have at least 3 years case management experience with at least 2 years serving in a leadership role.

WORKING CONDITIONS:

1. Frequent in-house unit-based exposure – patient contact.
2. Occasional travel between Christiana Care Health System campuses.
3. Travel, as required, to work-related conferences.