RN Case Manager - Intermediate

UT Health San Antonio; San Antonio (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

UT Health San Antonio is seeking a Nurse Case Management/Discharge Planning leader to enhance patient management and satisfaction. The role promotes continuity of care by integrating case management, utilization review, and discharge planning across care transitions.

You will assess patient needs, coordinate social services, and advocate for optimal outcomes. Strong RN credentials, collaboration with physicians, and department policy involvement are essential.

Qualifications

• Three or more years of nursing experience in clinic or hospital settings.
• Experience in utilization management, case management, or discharge planning preferred.
• Experience coordinating care and advocating for patients.

Responsibilities

• Assist with comprehensive assessment, planning, implementation and evaluation of patient needs.
• Coordinate social services and case management functions with care and discharge processes.
• Act as patient advocate; monitor utilization and quality of care; report adverse events.
• Educate staff on resource utilization, discharge planning and psychosocial care.
• Communicate with physicians to align care plans and outcomes.
• Participate in policy development for patient care and discharge processes.
• Perform additional duties as assigned.

Skills

Supervisory experience

Registered Nurse (RN)

Interpersonal skills

Communication skills

MS Office

Epic EMR

Education

Associate's Degree in Nursing

Tools

Epic EMR

Microsoft Office

Job description

Manages cases to enhance the quality of patient management and satisfaction. Promotes continuity of care and cost effectiveness through integrating functions of case management, utilization review and management, and discharge planning.

Responsibilities

• Assists with the provision of ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs; accountable for the care, coordination and discharge planning of all patients.
• Helps to coordinate the integration of social services/case management functions into the patient care, discharge, home planning processes, external service organizations, agencies and healthcare facilities.
• Acts as patient advocate; investigates and reports adverse occurrences; evaluates patient satisfaction and quality of care provided. Conducts review for appropriate utilization of services from admission through discharge; ensures that patient tests are appropriate and necessary, completed within the established timeframe and that results are promptly available.
• Performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
• Communicates with physicians at regular intervals and develops effective working relationships; assists physicians to maintain appropriate cost, case, and desired patient outcomes.
• Participates in the development and implementation of patient care policies and protocols.
• Performs all other duties as assigned.

Qualifications

• Knowledge in a supervisory or quality assurance position in a healthcare environment.
• Knowledge as Registered Nurse in a clinical care setting.
• Good interpersonal skills.
• Utilizes influencing/motivational interviewing skills.
• Ability to speak, read, write, and communicate effectively.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
• Ability to work independently without supervision.
• Ability to manage multiple priorities, effective organizational and time management skills along with strong teamwork skills.
• Effective computer skills using Microsoft Office (Word, Excel, PowerPoint, etc.) and database software.
• Epic experience highly desirable.
• Demonstrated aptitude and/or proficiency in the use of Electronic Medical Record and Case Management software.
• Demonstrated aptitude and/or proficiency in using Microsoft Office (Word, Excel, PowerPoint, etc.) and database software.

EDUCATION:

Associate's Degree degree in nursing is required.
EXPEREINCE:

Three (3) years of nursing experience in a clinic or hospital setting, to preferably include one (1) year of experience in a related patient population (such as utilization management, chronic disease management, home health, hospice).

LICENSES/CERTIFICATIONS:

Active CPR/BLS required.

Current Texas Registered Nurse License is required.

Required Skills

• Three (3) years of nursing experience in a clinic or hospital setting, to preferably include one (1) year of experience in a related patient population (such as utilization management, chronic disease management, home health, hospice).

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Job Info

• Job Identification 8109
• Job Category Clinical Programs & Services
• Posting Date 10/01/2026, 06:31 PM
• Locations 0001 7703 Floyd Curl Drive, San Antonio, TX, 78229, US (On-site)
• Apply Before 10/31/2026, 06:31 PM
• Job Schedule Full time
• Organization O9575 - HOPD Neurosurgery Clinics, O9000 - MSRH - HOPD Operations, O1000 - MSRH - Administration, UT Health Science Center, UT Health Science Center
• Department O9575 - HOPD Neurosurgery Clinics