RN - Case Manager and Patient Care Coordinator

Veterans Health Administration, Department of Veterans Affairs; Temple (TX); In loco; USD 75.000 - 98.000; Tempo pieno

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Veterans Health Administration, Department of Veterans Affairs in the United States is seeking a Case Manager and Patient Care Coordinator RN. The role delivers foundational nursing care, assesses, plans, implements and evaluates care based on patient education, self-management, and satisfaction along the care continuum.

The incumbent collaborates with interdisciplinary teams to ensure adherence to VA policies and guidelines.

Mansioni

• The incumbent provides the Veteran's family, caregiver and/or significant other - the Veteran's representative - visitors to VA facilities - all VA staff - and other customers with consistent information according to establish policies and procedures.
• The incumbent handles conflict and problems in dealing with any consumer group appropriately and in a constructive manner

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Summary

Case Manager and Patient Care Coordinator RN Demonstrates and Delivers fundamental knowledge-based care to assigned clients while developing technical skills. Assesses - plans - implements - and evaluates care based on specific components. Assumes responsibility for the coordination of care focused on patient education - self management - and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
• The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13078730
• Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
• Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Preferred Experience: Evidence of Belt/Systems Redesign training/experience/certification SNT/GNT/RNTTP completion <5 years Professional Governance participation Preceptor/charge nurse experience/training (combination of experience and training is acceptable) Evidence-Based Practice experience/training (combination of experience and training is acceptable) Experience in GI/Liver Specialty - Program Building - Care Coordination and Case Management
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: The work is sedentary
• Some work may require movement between offices - hospitals - warehouses - and similar areas for meetings and to conduct work
• Work may also require walking/standing - in conjunctions with travel to and attendance at meetings and/or conferences away from the work site
• Incumbent may carry and lift light items weighing less than 15 pounds.

Duties

• VA offers a comprehensive total rewards package: VA Nurse Total Rewards The incumbent meets the needs of the Veteran and as appropriate the Veteran's family - caregiver and/or significant other - the Veteran's representative - visitors to VA facilities - all VA staff and other customers while supporting VA missions
• The incumbent consistently communicates and treats the Veteran and as appropriate the Veteran's family - caregiver and/or significant other - the Veteran representatives - visitors to VA facilities - all VA staff - and other customers in a courteous - tactful - and respectful manner
• The incumbent provides the Veteran's family - caregiver and/or significant other - the Veteran's representative - visitors to VA facilities - all VA staff - and other customers with consistent information according to establish policies and procedures
• The incumbent handles conflict and problems in dealing with any consumer group appropriately and in a constructive manner
• Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday 0730 -1600 or 0800 - 1630 Compressed/Flexible: Not Eligible Telework: Not Eligible Virtual: This is not a virtual position
• Relocation/Recruitment Incentives: Not Authorized