RN Case Manager

Trinity Health; West Springfield (MA); On-site; USD 45,323,000 - 70,946,000; Full time

Job summary

Trinity Health PACE seeks a Nursing Services Coordinator to oversee and supervise nursing services for participants in the PACE program, delivering care in day centers or homes.

The role requires active RN licensure, CPR, geriatrics experience, and supervisory skills, with occasional weekend coverage and on-call duties. Strong communication and organizational skills are essential.

Qualifications

• Must be a graduate of an accredited Nursing Degree program and possess a current, unencumbered, active license to practice as a Registered Nurse in the state.
• BSN preferred.
• Active CPR certification required.
• Minimum of three (3) years' health care experience with emphasis in geriatrics.
• Previous supervisory experience required.
• Valid driver's license, insurance and use of personal vehicle due to home care assignments.
• Superior written and verbal communication skills.
• Proficiency with MS Office. Ability to learn/use other software as required.
• Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.
• Must be flexible to adapt to ongoing change, be able to prioritize workload, and exercise independent judgment.
• Local travel required with general area.

Responsibilities

• Coordinate the center's effective operation as the focal point of the PACE model.
• Participate as a member of the IDT and care planning.
• Contribute to Quality Improvement (QAPI) and budget planning.
• Supervise center and/or in-home staff; orient, train, assess, develop, appraise.
• Facilitate integration of new participants into health care delivery.
• Ensure adherence to federal and state regulations.
• Review participant medical records for timely staff documentation.
• Counsel participants and families regarding service needs and referrals.
• Participate in administrative on-call rotation.
• Communicate with weekend and afterhours staff; follow up as needed.
• Serve on committees supporting daily operations; assist in education programs.

Skills

Leadership

Communication

Problem solving

Organizational skills

MS Office

Education

Nursing degree

BSN preferred

Job description

Employment Type:Full timeShift:Description:

Monday-Friday, Onsite

Pay Range: $39.81-$49.76/hr

Sing On Bonus: $5,000

Position Purpose:

The primary purpose of your job position is to coordinate and supervise nursing services provided to the participants in the PACE Organization (PO). Services may be delivered in the day center or in participant’s home.

Position Details:

As the programs grows, rotating schedule of every other weekend may be required. Administrative on call will be required about every 6 weeks (no on-site reporting). Position will require work assignments in the facility as well as home care assignments.

What you will do:

• Responsible for the effective operation of the center as the focal point of the PACE model.

• Participate as a member of the interdisciplinary team (IDT) and participant care planning.

• Participate in Quality Improvement (QAPI), budget planning, and survey preparedness. When necessary, contribute to the plan of correction for department deficiencies.

• Responsible for supervision of center and/or in-home staff, including orientation, competency assessment, training, development, and performance appraisal.

• Facilitate integration of new participants into the health care delivery system.

• Responsible for adherence to all regulations, both federal and state.

• Review participant medical records to ensure timely and accurate staff documentation.

• Communicate, counsel and guide participant and families regarding service needs and concerns; make referrals as appropriate.

• Participate in the administrative on-call rotation.

• Communicate with weekend and afterhours on-call staff, following up on issues as necessary.

• Actively serves on various committees that support the daily operations of the program.

• Participate in the preparation and presentation of mandatory education programs.

Minimum Qualifications:

• Must be a graduate of an accredited Nursing Degree program and possess a current, unencumbered, active licenseto practice as a Registered Nurse in the state of PACE Organization.

• BSN preferred.

• Active CPR certification required.

• Minimum of three (3) years' health care experience with emphasis in geriatrics

• Previous supervisory experience required

• Valid driver's license, insurance and use of personal vehicle due to home care assignments.

• Superior written and verbal communication skills.

• Proficiency with MS Office. Ability to learn/use other software as required.

• Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.

• Must be flexible to adapt to ongoing change, be able to prioritize workload, and exercise independent judgment.

• Local travel required with general area.

Position Highlights and Benefits:

• Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.

• Access to daily pay and employee referral incentives.

• Supportive environment with a patient-centered focus.

• Opportunities for professional development.

Ministry/Facility Information

Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home. We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.