RN Case Manager

IHA; West Springfield (MA); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

403B retirement plan

Educational assistance

Daily pay access

Employee referral incentives

Job summary

Trinity Health PACE seeks an experienced nurse leader to coordinate nursing services for participants in the PACE program. The role involves supervising center and in-home staff, partnering with the interdisciplinary team, and ensuring regulatory compliance.

The position requires a flexible schedule, including every other weekend rotations and on-call duties. You will engage in care planning, QAPI initiatives, budget planning, and staff development to maintain high-quality, patient-centered care

Qualifications

• Graduate from an accredited nursing program with an active RN license.
• BSN may be preferred.
• Active CPR certification required.
• Minimum of three years healthcare experience with geriatrics.
• Previous supervisory experience required.
• Valid driver’s license and use of personal vehicle for home care.

Responsibilities

• Ensure efficient operation of the center as the focal point of the PACE model.
• Participate in the IDT and care planning.
• Contribute to QAPI, budget planning, and survey readiness.
• Supervise center and/or in-home staff, including orientation and performance reviews.
• Assist participants in integrating into the health care delivery system.
• Ensure compliance with regulations and accurate staff documentation.
• Communicate with participants and families about services; make referrals.
• Participate in on-call rotations and communicate with on-call staff.
• Serve on committees supporting daily program operations.
• Assist in preparing and presenting mandatory education programs.

Skills

Supervisory exp

Communication skills

Problem solving

Organizational skills

Education

RN degree

BSN preferred

CPR certification

Tools

MS Office

Job description

Position Purpose

The primary purpose of your job position is to coordinate and supervise nursing services provided to the participants in the PACE Organization (PO). Services may be delivered in the day center or in participant's home.

Position Details

As the programs grows, rotating schedule of every other weekend may be required. Administrative on call will be required about every 6 weeks (no on-site reporting). Position will require work assignments in the facility as well as home care assignments.

Employment Type

Full time

What You Will Do

• Responsible for the effective operation of the center as the focal point of the PACE model.
• Participate as a member of the interdisciplinary team (IDT) and participant care planning.
• Participate in Quality Improvement (QAPI), budget planning, and survey preparedness. When necessary, contribute to the plan of correction for department deficiencies.
• Responsible for supervision of center and/or in-home staff, including orientation, competency assessment, training, development, and performance appraisal.
• Facilitate integration of new participants into the health care delivery system.
• Responsible for adherence to all regulations, both federal and state.
• Review participant medical records to ensure timely and accurate staff documentation.
• Communicate, counsel and guide participant and families regarding service needs and concerns; make referrals as appropriate.
• Participate in the administrative on-call rotation.
• Communicate with weekend and afterhours on-call staff, following up on issues as necessary.
• Actively serves on various committees that support the daily operations of the program.
• Participate in the preparation and presentation of mandatory education programs.

Minimum Qualifications

• Must be a graduate of an accredited Nursing Degree program and possess a current, unencumbered, active license to practice as a Registered Nurse in the state of PACE Organization.
• BSN preferred.
• Active CPR certification required.
• Minimum of three (3) years' health care experience with emphasis in geriatrics
• Previous supervisory experience required
• Valid driver's license, insurance and use of personal vehicle due to home care assignments.
• Superior written and verbal communication skills.
• Proficiency with MS Office. Ability to learn/use other software as required.
• Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.
• Must be flexible to adapt to ongoing change, be able to prioritize workload, and exercise independent judgment.
• Local travel required with general area.

Position Highlights And Benefits

• Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
• Access to daily pay and employee referral incentives.
• Supportive environment with a patient-centered focus.
• Opportunities for professional development.

Ministry/Facility Information

Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home. We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.

Pay Range: $39.81-$49.76/hr

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.