RN - Case Manager

ERP International, LLC; Randolph Air Force Base (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

STD/LTD/Life insurance

HSA

Annual CME stipend and license/cert re

Matching 401K

Paid vacation & 11 federal holidays

Job summary

ERP International, LLC is seeking Registered Nurse (RN) Case Managers for full-time positions supporting JBSA-Randolph in San Antonio, TX. Work involves coordinating patient care for military members, their families, and veterans, using DoD systems and CMSA-aligned standards.

You will collaborate with a broad healthcare team, ensure timely care, manage medical records and authorizations, and contribute to Return to Duty planning.

Qualifications

• Requires ADN or BSN from an accredited program.
• Graduate from ACEN or CCNE accredited program.
• Minimum 1 year RN Case Manager experience.
• Active, unrestricted RN license in any state.
• Current BLS/HCP certification.
• Various CCM/CDMS/CRRN/COHN/COHN-S/CRC certifications enhance eligibility.

Responsibilities

• Interact with providers, USAF units, and stakeholders.
• Conduct case management per CMSA standards and DHAPI guidance.
• Manage medical records, authorizations, care plans, and RTD efforts.
• Provide MEDCON program expertise and facilitate RTD or DES entry.
• Research data and develop recommendations to improve care.

Skills

Case management

Healthcare coordination

CRM systems

Communication

CMSA Standards

Education

ADN or BSN

Tools

Salesforce

ASIMS

ECT

MEDCHART

MHS Genesis

AROWS

JLV

Job description

Overview

ERP International is seeking Registered Nurse (RN) Case Managers for Full-Time positions in support of JBSA-Randolph in San Antonio, TX.

Be the Best! Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans! ERP International is honored to have been named a 2026 Top Workplace by WTOP News! 7 Years Running.

* Excellent Compensation & Exceptional Comprehensive Benefits!* Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays!

* Medical/Dental/Vision, STD/LTD/Life, and Health Savings Account available!* Annual CME Stipend and License/Certification Reimbursement!

* Matching 401K!

About ERP International, LLC:ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Responsibilities

Work Schedule:Monday - Friday, between 7:30 am and 4:30pm

Core Duties: The duties include, but are not limited to the following;

• Interact with providers, USAF units, military treatment facilities, certification/waiver authorities, and other stakeholders.
• Conduct case management, as defined by the Case Management Society of America (CMSA), Standards of Practice for Case Management & Defense Health Agency Procedural Instruction (DHAPI) 6025.2
• Medical management; Continuously engage patient members, their military organization (their unit) & other stakeholders, regarding medical records, authorizations, approvals, care/treatment, care/treatment-plans & appointments, supporting services, and health-evaluations to ensure effective care and effective case-management for the service member.
• Provide medical & policy expertise on (MEDCON) programs; Ensure prompt recovery, expeditious Return to Duty (RTD), or entry into the Disability Evaluation System (DES).
• Knowledge and ability to conduct research, analyze pertinent data, and develop sound recommendations/action plans to solve problems.
• Ability to provide advice and guidance to aid service members in the MEDCON program.
• Make independent judgment with reference to various references, publications, memorandums, or other documentation to successfully manage medical cases and determine handling of MEDCON cases.
• Collaboration with the patient, family/caregiver, primary provider and other members of the health care team for developing an effective plan of care.
• Shall utilize the following existing software programs, and/or their replacements if phased out during employment: Sales-Force via my FSS, Aeromedical Service Information Management System (ASIMS), Electronic Case Tracking (ECT), Medical Electronic Data for Care History and Readiness Tracking (MEDCHART), PO630 PowerChart, MHS-Genesis, Air National Guard Reserve Order Writing System (AROWS), Air Force Reserve Order Writing System (AROWS-R), Microsoft TEAMS, Joint Longitudinal viewer (JLV), Veterans Tracking Application (VTA), and any future software developed for the program by the Department of Defense (DOD) or Service Components.

Qualifications

Minimum Qualifications:* Degree: Associates Degree of Nursing (ADN) or Bachelor of Science in Nursing (BSN)

* Education: Graduate from a college or university accredited by Accreditation Commission for Education in Nursing (ACEN), or the Commission on Collegiate Nursing Education (CCNE)* Experience: Minimum 1 year experience as an RN Case Manager* Licensure: Active, unrestricted RN license from any state.

* Life Support Certification: Possess current ARC or AHA BLS Healthcare Provider certification.

* Case Manager Certification required: Commission for Case Manager Certification Certified Case Manager (CCM), Certification of Disability Management Specialists Commission: Certified Disability Management Specialist (CDMS), Association of Rehabilitation Nurses: Certified Rehabilitation Registered Nurse (CRRN), American Board for Occupational Health Nurses Certified Occupational Health Nurse (COHN) or Certified Occupational Health Nurse-Specialist (COHN-S), National Board for Certification in Continuity of Care: Advanced Certification in Continuity of Care (ACCC), Commission on Rehabilitation Counselor Certification: Certified Rehabilitation Counselor (CRC), American Nurses Credentialing Center Nurse Case Manager (RN-NCM), National Academy of Certified Care Managers: Care Manager Certified (CMC)

* Security: Must possess Secret clearance or ability to receive Secret clearance.