RN Case Manager

Cooley Dickinson Hospital; Northampton (MA); On-site; USD 59,000 - 103,000; Full time

Job summary

Cooley Dickinson Hospital in Northampton seeks a Case Manager to assess, plan, coordinate, monitor, and evaluate patient care needs across the continuum. This role supports physicians and staff in determining appropriate levels of care and post-acute needs.

The position reports to the Director of Case Management and Social Work; requires MA RN license and case management experience; strong communication and computer skills (MS Office, EPIC, 4Next). 40-hour week onsite.

Qualifications

• Registered Nurse licensed in Massachusetts is required.
• 1–2 years of related clinical, case management, or continuing care experience preferred.
• Excellent written and oral communication skills are required.

Responsibilities

• Assess, plan, coordinate, monitor, and evaluate options and services to meet a patient’s health care needs.
• Assist physicians and staff to determine appropriate levels of care and post-acute needs.

Skills

Communication skills

Oral communication

Written communication

Interpersonal skills

Stakeholder collaboration

Multi-tasking

Delegation

Prioritization

Team collaboration

Education

Nursing degree (RN)

Tools

MS Office

EPIC

4Next

Job description

United States, Massachusetts, Northampton

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Case Manager is responsible for assessing, planning, coordinating, monitoring, and evaluating the options and services to meet an individual's health care needs across the continuum. The Case Manager assists the physicians and staff to determine the appropriate level of care and post-acute care needs.

Site: Cooley Dickinson Hospital, Inc.

This position reports to the Director, Case Management and Social Work and operates within established organizational and departmental policies and procedures.

Qualifications

Education

• Other Certificate/Diploma Nursing required or Bachelor's Degree Nursing preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Registered Nurse [RN - Massachusetts] required
• Case Management certification or active pursuit of certification preferred

Experience

• Related clinical, continuing care, or case management experience 1-2 years preferred

Knowledge, Skills and Abilities

• Excellent written and oral communication skills required.
• Excellent computer skills required including: MS Office, EPIC and 4Next required.
• Willingness to be flexible, resourceful, and creative in problem solving required; high degree of delegation and prioritization skills required.
• Excellent interpersonal and relationship building skills to effectively collaborate with multiple stakeholders to obtain staff and physician involvement and accountability in achieving specific patient outcomes required.
• Demonstrated ability to orchestrate many activities and manage multiple priorities required.

Additional Job Details (if applicable)

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.

Remote Type

Onsite

Work Location

30 Locust Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$43.38 - $74.94/Hourly

Grade

RN4N36At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.