RN Case Manager

Arkansas Blue Cross Blue Shield; Little Rock (AR); Remote; USD 73,000 - 93,000; Full time

Job summary

Arkansas Blue Cross Blue Shield is seeking an RN Case Manager to optimize patient care and resource use. Responsibilities include assessing, planning, coordinating, and evaluating care plans across settings to ensure quality outcomes and cost containment.

Ideal candidates have a nursing degree, active RN license in good standing, and certification in case management (URAC recognized). Experience in care management, discharge planning, and obstetric/neonatal care is preferred.

Qualifications

• Bachelor's degree in Nursing preferred.
• RN license in good standing in state of duty required; active license
• Case management certification required (CCM, ACM, or RN-BC); URAC recognized within 3 years if not obtained before hire

Responsibilities

• Assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet health needs with cost containment in mind.
• Practices nursing within licensure and follows policies, procedures, and URAC standards.
• Provides disease-specific education and knowledge as needed and assigned.
• Keeps current with medical/surgical procedures, products, and contracts.
• Liaises with patients, families, physicians, and other providers to promote quality care and appropriate service levels.
• Works with referrals to identify appropriate candidates for case management and maintains a minimum caseload.

Skills

Independence

Detail oriented

Administrative Process

Affinite CM

Affinite UM

CCI Edits

Collaborative Communications

Critical Reasoning

Cross-Functional Planning

CRM

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Needs Assessment

Oral Communications

Problem Sensitivity

Researching

Sound Judgment

Support Coordination

Written Communication

Education

Bachelor's degree in Nursing

Tools

URAC Certification

Job description

Job Summary

The RN Case Manager plays a critical role in optimizing patient care and resource utilization. The incumbent is responsible for assessing, planning, implementing, coordinating, monitoring, and evaluating comprehensive care plans to meet individual health needs. This role focuses on quality patient outcomes and cost-effective healthcare delivery and may encompass general medical case management or specialize in high-acuity areas and/or high-cost areas such as high-risk obstetrics and neonatal care, chronic disease management, and/or mental health support (excludes Behavioral Health).

EDUCATION

Bachelor's degree in Nursing preferred.

LICENSING / CERTIFICATION

Registered Nurse (RN) with current active state license in good standing in the state(s) where job duties are performed required. Case management certification required. If certification is not obtained prior to employment, must obtain URAC recognized within three (3) years of hire as a RN Case Manager. The acceptable case management certifications are Certified Case Manager (CCM), Accredited Case Manager (ACM), and Registered Nurse - Board Certified (RN-BC).

KNOWLEDGE & EXPERIENCE

Minimum four (4) years' clinical practice experience in at least one of the following areas: case management, home health, critical care, medical/surgical, discharge planning, concurrent review, or obstetric/neonatal care.

ESSENTIAL ABILITIES & SKILLS

• Independence
• Detail oriented

LOCATION

Work from home within Arkansas, Washington, Oregon, Utah, Idaho, North Dakota, or Minnesota. Preference will be given to current employees and candidates who reside in Arkansas, Utah, Idaho, and North Dakota.

SKILLS

• Administrative Process
• Affinite CM
• Affinite UM
• CCI Edits
• Collaborative Communications
• Critical Reasoning
• Cross-Functional Planning
• Customer Relationship Management (CRM)
• Customer Service Workstation
• Deductive Reasoning
• Five9
• Information Security
• Interpersonal Relationship Management
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft PowerPoint
• Needs Assessment
• Oral Communications
• Problem Sensitivity
• Researching
• Sound Judgment
• Support Coordination
• Written Communication

RESPONSIBILITIES

• Assesses, plans, implements, coordinates, monitors, and evaluates options and services required to meet an individual’s health needs through the use of plan benefits and community resources to facilitate appropriate cost effectiveness and cost containment measures are met.
• Other duties as assigned.
• Practices nursing within the scope of licensure and adheres to policies, procedures, regulations, URAC standards and individual state regulations and makes decisions based on facts and evidence to ensure compliance, appropriate level of care, and patient safety.
• Provides specialized education and knowledge on disease specific conditions as needed and assigned.
• Remains current with up-to-date medical and surgical procedures, products, healthcare services and drugs, general trends in health care delivery, enterprise procedures, policies and contracts.
• Serves as a liaison facilitating a collaborate process which includes patients, families/caregivers, physicians, hospital discharger planners, home care providers and other ancillary providers to promote quality of care, cost effectiveness, accessibility and appropriateness of service levels.
• Works proactively with referrals from multiple sources to identify appropriate candidates for case management, explains services ensuring voluntary agreement of services and maintains a minimum patient caseload in a timely matter.
• Certifications Accredited Case Manager (ACM) - American Case Management Association (ACMA), Certified Case Manager (CCM) - The Commission for Case Manager Certification (CCMC), Registered Nurse (RN) - Arkansas State Board of Nursing
• Hiring Range $73,045.00 - $92,722.50

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.