RN Case Management Supervisor - Clinical Ops & Team Leadership

FMOL Health; Jackson (MS); On-site; USD 70,000 - 90,000; Full time

Job summary

FMOL Health in Jackson, Mississippi, seeks an experienced care management supervisor to oversee the daily operations of the clinical staff under the direction of the Care Management Director. The role combines clinical expertise with leadership to coordinate patient flow and services across the continuum of care.

The ideal candidate has 5 years of clinical experience, at least 2 years in case management, strong communication and leadership skills, and a current Mississippi RN license with BLS

Qualifications

• 5 years clinical experience, plus 2 years in case management.
• Strong interpersonal, oral and written communication skills; problem solving and critical thinking.
• Current Mississippi RN license.
• BLS certification.

Responsibilities

• Assist the director of the department with support of clinical and administrative case management and social service roles through participation, problem solving and scheduling of staff to facilitate appropriate patient flow and services.
• Plans and updates in-service education programs for all case management staff annually.
• Conducts case review and high-risk screening evaluations weekly with staff.
• Performs weekly quality reviews and communicates findings to both staff and management team.
• Assist director in selection of team members.
• Provides for departmental orientation, onboarding, and initial competency checks for all new team members.
• Provides case management services to assigned population in addition to coordinating staff assignments to assure appropriate levels of service.
• Assures adequate case management coverage to meet customer expectations.
• Performs routine case management duties including planning, assessment, resource allocation and outcome tracking.
• Plans for staffing variances as evidenced by adequate coverage for all areas.
• Provides up to date clinical expertise to case management staff including new interventions and therapies, changes in clinical protocols and updates in clinical case management services.
• Monthly education provided to staff regarding emerging trends in healthcare services.
• Secures specific case management educational materials and distributes on a weekly basis to staff.
• Reports specific outcome measures including productivity, referral patterns, cost savings, utilization in order to trend and provide appropriate analysis of service delivery.
• Provides scheduled reports on specific criteria-based measures to Director.
• Provides analysis of data related to outcomes.
• Makes changes to service and service delivery based on outcome data analysis to improve service levels.
• OTHER DUTIES AS ASSIGNED
• Other duties as assigned are completed.
• Actively participates in performance improvement projects as needed.

Skills

RN license

Leadership

Staff supervision

Interpersonal communication

Problem solving

Education

RN license

Tools

EHR systems

Job description

FMOL Health in Jackson, Mississippi, seeks an experienced care management supervisor to oversee the daily operations of the clinical staff under the direction of the Care Management Director. The role combines clinical expertise with leadership to coordinate patient flow and services across the continuum of care.

The ideal candidate has 5 years of clinical experience, at least 2 years in case management, strong communication and leadership skills, and a current Mississippi RN license with BLS