RN Care Manager, Complex Care

NeighborHealth Corporation; Boston (MA); On-site; USD 44,000 - 64,000; Full time

Job summary

An established industry player is seeking a compassionate Registered Nurse Care Manager to join their Project Shine team. This role offers the chance to make a significant impact on the lives of individuals living with HIV/AIDS, providing essential care and support in various settings. The ideal candidate will demonstrate proficiency in HIV-specific nursing and possess excellent interpersonal skills. With a focus on teamwork and patient education, you'll engage in quality improvement initiatives and contribute to community health. Join a passionate team dedicated to improving healthcare outcomes for high-need populations.

Benefits

Medical, dental, and vision insurance

Life and disability insurance

401(k) plan

Tuition reimbursement

Flexible spending and transportation accounts

Paid time off and holidays

Staff development benefits

Malpractice insurance

Pet insurance

Free parking

Qualifications

• Two years in HIV nursing preferred, especially in community health.
• Experience with substance abuse and HIV care patients is a plus.

Responsibilities

• Conduct nursing intakes and assess patients through history and tests.
• Develop individualized care plans with the healthcare team.
• Educate patients on chronic disease management and safe sex.

Skills

HIV-specific nursing care

Interpersonal skills

Bilingual in Spanish

Microsoft Word proficiency

Education

High School Diploma

Vocational/technical training in nursing

Massachusetts licensure as R.N. or L.P.N.

BCLS certification

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit our Careers Page.

Time Type: Full time

Department: Project Shine

All Locations: 79 Paris Street

Position Summary: $10,000 Sign-on Bonus (pro-rated for part time and per diem). As an integral member of the Project SHINE clinical care management team, the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a profound impact on the lives of people living with HIV/AIDS and those at risk for HIV transmission, many of whom face multiple barriers that hinder self-care. The role involves flexibility, working with high-need communities, and may include telephonic or in-person outreach in various settings such as the health center, community, home, or inpatient facilities.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Demonstrates basic to intermediate proficiency in HIV-specific nursing care.
2. Completes nursing intakes, assessing patients through history, tests, and observations.
3. Provides thorough clinical follow-up, addressing care gaps, vaccinations, and screenings.
4. Works with the healthcare team to develop individualized care plans, including adherence strategies.
5. Assumes a leadership role within the multidisciplinary team.
6. Promotes teamwork, demonstrates self-direction, problem-solving, and provides leadership to support staff.
7. Interacts professionally and respectfully with patients and staff, maintaining a positive attitude.
8. Educates patients on chronic disease management, adherence, STI screening, and safe sex.
9. Knowledgeable about substance abuse, mental health, and other conditions; sets appropriate limits.
10. Implements HIV nurse-on-call procedures, acting as liaison to inpatient facilities, physicians, and mental health staff.
11. Performs safe triage, administers medications, tests, and treatments as ordered, managing refills with provider authorization.
12. Documents patient histories, assessments, plans, treatments, and communications thoroughly in the electronic health record.
13. Follows policies on domestic violence screening, safety, and infection control; participates in programs and committees.
14. Utilizes training to enhance clinical practice and disseminates health education.
15. Participates in grant writing and reporting related to nursing services and patient outcomes.
16. Engages in quality improvement initiatives related to nursing.
17. Attends departmental meetings and adapts to changing needs and schedules.
18. Performs other duties as assigned, including STI assessments, referrals, and coordination of HIV prevention and treatment programs.

EDUCATION:

• High School Diploma required.
• Vocational/technical training in an accredited nursing program required.
• Massachusetts licensure as an R.N. or L.P.N. required.
• BCLS certification required.

EXPERIENCE:

• Preferred: Two years in HIV nursing, preferably in community health.
• Experience with substance abuse and HIV care patients preferred.

SKILLS/ABILITIES:

• Spanish bilingual/bicultural skills preferred.
• Excellent interpersonal skills.
• Proficient in Microsoft Word.
• Flexible hours, including weekends and evenings; 24-hour on-call rotation.

BENEFITS:

• Medical, dental, and vision insurance
• Life and disability insurance
• 401(k) plan
• Tuition reimbursement
• Flexible spending and transportation accounts
• Paid time off and holidays
• Staff development benefits
• Malpractice insurance
• Pet insurance
• Free parking
• And more

PAY RANGE: Starting at $44.00 up to $64.00 depending on experience