RN Care Manager

University of New Mexico - Hospitals; Albuquerque (NM); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Sign-On Bonus Available

Relocation Assistance Available

Job summary

University of New Mexico Hospital – Albuquerque is seeking an RN Case Manager for the Care Management Department. The role includes inpatient and outpatient care coordination, discharge planning, and utilization management.

You will work with a multidisciplinary team, attend rounds, and help navigate referrals and care transitions. Weekend on-call and some holiday coverage are required as part of the position.

Qualifications

• Active RN license in New Mexico or eligible for licensure.
• 1 year directly related RN case management experience.
• CPR/First Aid certification (BLS) required or must obtain within 30 days of hire.
• Nursing program graduate with nationally accredited program.

Responsibilities

• Coordinate care and discharge planning for inpatient stays.
• Attend daily multidisciplinary rounds with the care team.
• Support outpatient care management and referrals to DME, home health, hospice, etc.
• Participate in utilization management activities and chart reviews.

Skills

Care coordination

Discharge planning

Multidisciplinary rounds

Clinical nursing

EMR experience

Education

Bachelor's degree in Nursing

Nursing program graduate

Tools

Powerchart - Cerner/Oracle EMR

Microsoft Excel

Microsoft Word

Job description

RN CASE MANAGER – CARE MANAGEMENT DEPARTMENT - University of New Mexico Hospital – Albuquerque

*Inpatient

*Outpatient

*Utilization Management

*SRMC Care Management

*Full Time

*Part Time

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Care Management Department Descriptions:

Your application may be considered for any of the below programs. We will work with you to find the best fit.

Inpatient Care Management:

Supports patient’s inpatient stay through care coordination, discharge planning and proactively discharging patient safely to the next level of care when medically ready. RN Case Managers have a 1:25-30 patient ratio and support all age groups from newborn to seniors. From birth to end of life needs. RN CM attend daily multidisciplinary rounds and work alongside providers, therapist, pharmacist on a daily basis. This work is done primarily in person.

• Most positions will be Monday- Friday from 8-430pm.
• Weekend and PRN availability
• There is required on-call for weekends (10 days/year)
• Holiday coverage (2 Holidays/year)

Outpatient Care Management:

Supports patient needs in the outpatient clinic setting, that encompasses care plan facilitation, transition of care coordination between an acute care setting to the home. RN Case Manager (RNCM) will assist with referrals in the areas of Durable Medical Equipment (DME) support, Home Healthcare, Hospice, and any other care coordination needs that helps patients continue to stay at home and reduce readmission to the hospital.

RN CM work collaboratively with primary and specialty care providers within clinic setting. Ratios vary depending on clinic site but can vary depending on whether it is a specialty clinic versus a primary care clinic.

• Primarily working on computer and phone, navigating multiple software systems/programs to send and receive referrals for patients.

• Microsoft excel and word
• Powerchart - Cerner/Oracle electronic medical record
• electronic faxing/scanning system.

• Clinic hours are normally 0800-1700.
• Position schedule primarily Monday- Friday from 0800-1630, with some flexibility.
• Primarily work in clinic setting with consideration for one work from home day after 6 months of employment and successful completion of competency requirements.
• No weekends or on-call work requirement.
• Clinics are closed on major holidays.

Utilization Management:

Supports the medical necessity appropriateness for all patients receiving treatment/services. This is supported by a chart review for the level of care and correcting billing aspects of care for our patients while they are hospitalized. They provide provider support, appeals and denials and work directly with insurance payors to recuperate payment for patient care. There is limited patient interaction.

• Primarily a remote work from home position once applicant has successfully completed the onsite orientation phase.
• Most positions are Monday-Friday 7-3:30, with additional weekend positions and prn availability. Scheduled Holiday rotations.
• Staff can be requested to attend in-person meetings, trainings or come into the work environment if any remote work issues arise.

Inpatient Care Management- SRMC Campus:

Supports patient’s inpatient stay through care coordination, discharge planning and proactively discharging patient safely to the next level of care when medically ready. RN Case Managers are assigned to units and have a 1:25-30 patient ratio and support for all age groups. RN CM attends daily multidisciplinary rounds and works alongside Social Work case manager, case management assistants, providers, therapist, and pharmacist daily. This work is done primarily in person on their assigned unit/s.

• Most positions will be Monday- Friday from 8-430pm.
• Weekend and PRN availability
• There is required on-call for evenings and weekends (approximately 10 days/year)
• Holiday coverage (approximately 2 Holidays/year)

MINIMUM QUALIFICATIONS

EDUCATION:

Nursing program (nationally accredited) graduate

EXPERIENCE:

1 year directly related experience

CERTIFICATIONS:

RN MATRIX - Complete and maintain unit/clinic based required certifications and competencies as listed in the department expectations/and or the unit/clinic education matrix

LICENSES/CERTIFICATIONS:

CPR Certification for Healthcare/BLS Providers or for Professional Rescuers or must obtain within 30 calendar days of date of position

Licensed Registered Nurse (RN) in State of New Mexico or as allowed by reciprocal agreement by State of New Mexico

CAP III - Clinical Advancement Program Level III requirements satisfied

TESTING REQUIREMENTS:

Tuberculosis testing is completed upon hire and additionally as required

PREFERRED QUALIFICATIONS

PREFERRED EDUCATION:

Bachelor's Degree of Science in Nursing

PREFERRED EXPERIENCE:

Bilingual English/Spanish

Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Sign-On Bonus Available

Relocation Assistance Available

Department: Registered Nurse