RN Care Coordinator - Neurology

Cleveland Clinic; Cleveland (OH); Hybrid; USD 63,000 - 96,000; Full time

Job summary

Cleveland Clinic's Main Campus is seeking a Care Coordinator to collaborate with a multidisciplinary care team, coordinating care for high‑risk patients across the continuum. You will perform disease management and outreach to improve outcomes and reduce preventable ED visits and readmissions.

Key duties include comprehensive clinical assessments, patient and family education, guiding transitions of care between settings, and acting as a liaison and advocate.

Qualifications

• Graduate from an accredited school of Professional Nursing.
• Current state licensure as a Registered Nurse (RN).
• Basic Life Support (BLS) Certification through the American Heart Association or American Red Cross.
• Three to five years of nursing experience.
• Cancer-specific certification or ongoing qualifying education within the accreditation cycle if working in oncology settings.

Responsibilities

• Coordinate care and disease management for high-risk patients.
• Outreach to ensure optimal outcomes and reduce ED visits/readmissions.
• Conduct comprehensive clinical assessments (disease/age-specific, medical, behavioral, social).
• Educate patients and families and monitor progress with the care plan.
• Facilitate transitions of care across settings and advocate for patients.
• Identify barriers and connect to community resources.

Skills

Care coordination

Nursing

Patient education

Advocacy

Team collaboration

Education

RN licensure

BLS certification

Job description

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Care Coordinator, you will work collaboratively with multidisciplinary care team staff across the continuum of care for high-risk patients. In this role, you will provide coordination of care and disease management longitudinally for patients with chronic conditions or episodic care for a surgical population. You will focus on patient outreach and care coordination for a panel of patients to achieve optimal outcomes and promote wellness, helping to decrease preventable emergency department visits and readmissions while improving patient satisfaction.

A caregiver in this position works 8:00am to 5:00pm. This role will become hybrid after the new hire period.

A caregiver who excels in this role will:

• Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes.
• Provide care and disease management coordination.
• Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.
• Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.
• Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.
• Serve as a liaison and advocate for patients and families.
• Assist in managing transitions of care across care settings, ensuring optimal communication and planning.
• Identify barriers, facilitate solutions, and connect others to community resources.

Minimum qualifications for the ideal future caregiver include:

• Graduate from an accredited school of Professional Nursing
• Current state licensure as a Registered Nurse (RN)
• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross
• Three to five years of nursing experience
• Any registered nurse or advanced practice nurse must obtain a cancer specific certification or demonstrate ongoing qualifying education within the timeframe of the facilities accreditation cycle, if they work in medical oncology, radiation oncology, cancer center or cancer clinic and/or administer chemotherapy within an accredited Cleveland Clinic facility

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s of Science in Nursing (BSN)
• Specialty certification
• Neuro, ICU or ambulatory experience

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires corrected hearing and vision to normal range.
• May requires some exposure to communicable diseases or bodily fluids.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum Annual Salary: $63,250.00

Maximum Annual Salary: $96,467.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).