RN Care Coordinator - Addiction Recovery

Cleveland Clinic; Akron (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Cleveland Clinic Akron General Hospital is seeking an RN Care Coordinator in Addiction Recovery to support patients who come to the Emergency Department seeking help with substance use recovery. You will assess needs, educate on options, and coordinate referrals to community resources, serving as a liaison with behavioral health providers to ensure appropriate care and continuity.

Schedule features two 12-hour shifts totaling 24 hours per week, with rare weekend coverage and no holiday/on-call

Qualifications

• Graduate from accredited school of Professional Nursing and be licensed as an RN.
• Current BLS certification (AHA or ARC).
• 3–5 years of nursing experience, preferably Oncology or Ambulatory care.
• BSN is preferred.

Responsibilities

• Assess patient needs and outline care coordination requirements for the specialty team.
• Educate patients on treatment options and coordinate referrals to addiction recovery resources.
• Coordinate transitions of care and facilitate follow-up to support engagement in recovery.
• Serve as liaison with behavioral health providers and recovery organizations to connect patients with appropriate care.

Skills

Care coordination

Patient education

Liaison with providers

Education

Graduate from accredited school of Professional Nursing

RN licensure (current)

BLS Certification (AHA/ARC)

BSN (preferred)

Job description

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

As an RN Care Coordinator in Addiction Recovery, a caregiver in this role will support patients who come to the Emergency Department seeking help with substance use recovery. The caregiver will assess patient needs, provide education on treatment options and coordinate referrals to community addiction recovery resources. Serving as a liaison with behavioral health providers and recovery organizations throughout Summit County, the RN Care Coordinator will help connect patients with the appropriate level of care and facilitate transitions to treatment services. This role also includes ongoing follow-up to encourage engagement, support recovery goals and promote continuity of care.

Work Schedule and Hours

A caregiver in this position will work 24 hours per week across two 12-hour shifts from 7:00am to 7:30pm. Weekend shifts are rare and would only be needed to provide coverage as necessary. This role does not require holiday or on-call coverage.

A caregiver who excels in this role will:

• Identify which patients have ongoing care coordination needs and outline the nature and duration of involvement needed by the specialty care team and specialty care coordinator.
• Conduct targeted outreach to a defined panel of high-risk patients (chronic illness, lack of social support, readmissions, ED visits, surgical episodes, etc.) to ensure timely and efficient care delivery across the continuum of care.
• Utilize technological tools (registries, patient lists, care team tab, etc.) to manage populations and conduct comprehensive clinical assessments, including disease-specific, age-specific, medical, behavioral pharmacy, social and end of life needs of each patient.
• Inform the patient and family regarding coordination of their care, share information with the healthcare team and collaborate with interdisciplinary team to develop goals and plan interventions to maximize patient outcomes.
• Perform reassessments of patient progress toward goals and update plan of care as appropriate.
• Ensure care gaps are closed around specialty disease/chronic disease/surgical episodes.
• Serve as primary patient contact for team and the liaison between patients, families, physicians and clinical staff by advocating for patients and families.
• Assist in managing transitions of care across settings, ensuring optimal communication and planning, and identify barriers to receiving care and facilitates solutions.
• Partner with other care coordinator teams such as primary and transitional care social work, rehabilitation, pharmacy, palliative care and others.
• Define and ensure compliance with disease-specific care paths for specialty care or chronic disease.
• Work with the patient and family to assess current knowledge, health literacy and readiness to change, utilizing teach back to assess level of knowledge.
• Coach patients and family on self-management support; including setting long- and short-term goals.
• Educate about managing a specialty or surgical condition (inclusive of preoperative, perioperative, postoperative and recovery) inclusive of prevention and health maintenance tasks.

Minimum qualifications for the ideal future caregiver include:

• Graduate form an accredited school of Professional Nursing
• Current state licensure as a Registered Nurse (RN)
• Basic Life Support (BLS) Certification through the American Heart Association (AHA) Or the American Red Cross
• Three to five years of nursing experience, notably in Oncology or Ambulatory

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s of Science in Nursing (BSN)
• Care management – care coordination/case management, ED and/or addiction recovery experience

Physical Requirements

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires corrected hearing and vision to normal range.
• May requires some exposure to communicable diseases or bodily fluids.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum hourly: $30.41

Maximum hourly: $46.38

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).