RN Care Coordinator

Spectrum Health; Troy (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay (Payactiv)

Discounts directory

Identity theft protection

Retirement with match

Job summary

Spectrum Health in Troy, MI is seeking an RN Care Manager to coordinate admission, stay, discharge and post-acute transitions. You will evaluate medical necessity, manage a caseload, and collaborate with payers and physicians to secure authorization and appropriate reimbursement.

The role emphasizes care coordination, utilization management and cost-effective planning within an acute care setting at Troy Hospital.

Qualifications

• Bachelor's Degree in Nursing required.
• Will consider non-BSN RN if pursuing a Bachelor's in nursing within 2 years.
• 2 years of relevant experience in acute care.
• Three to five years in care management, utilization management, home care or discharge planning.

Responsibilities

• Integrates cost, quality and utilization to facilitate admission, stay and discharge.
• Reviews appropriateness of admission based on medical necessity.
• Coordinates care and discharge planning for hospitalized patients.
• Communicates with payers, physicians and care teams to obtain authorization.
• Participates in readmission reduction and care transitions.

Skills

Care management

Utilization review

Discharge planning

Critical thinking

Communication

Education

Bachelor's Degree in Nursing

RN license (State of Michigan)

Job description

Scope of work Under general direction, integrates cost, quality and utilization to facilitate the admission, continued stay and discharge of the patient. Reviews and evaluates appropriateness of admission or continued stay based on medical necessity. The overall goal of the position is to enhance the quality of patient care and engagement, to promote continuity of care and cost effectiveness through the integration and functions of utilization management, and/or care coordination, discharge planning, and appropriate care transitions. Has accountability for the care coordination and discharge planning of all hospitalized patients. Identifies patients that need care management services (i.e. utilization review; care coordination; and/or discharge/transition planning). Responsible for managing a case load of patients that includes facilitating utilization management, and/or care coordination during the patient's stay, planning and expediting plans for safe and effective discharge and transition to the appropriate level of care and setting needed after hospitalization. Coordinating care by considering all patient's needs. Uses critical thinking and effective judgment to determine alternative courses of care. Judiciously uses tools designed to expedite care while being cost effective. Actively participates in readmission initiatives and strategies to maximize patient flow and appropriate resource utilization. Works collaboratively on processes to provide effective transition for patients utilizing hospital outpatient, observation or inpatient services. May review cases for medical necessity, uses InterQual and/or other UR/UM Committee-approved medical necessity screening criteria, when appropriate. Works collaboratively with departmental, revenue cycle, and clinical appeals staff, physicians, and payers to obtain authorization for care and appropriate reimbursement. Determines and assures appropriate status and level of care. Uses defined resources to guide decisions, including Medical Director Care Management, Physician Advisors, and management staff. Routinely communicates with payers, patients/family caregivers, physicians, the interdisciplinary team, post-acute and community-based care providers to facilitate coordination of care and to enhance a seamless transition from hospital setting to the appropriate alternative level of care. Seeks out information and resources to apply creative problem solving for complex discharge/transition planning, quality of care, and utilization management issues. Provides notification and communication to patients/families regarding coverage for hospital and post-acute services, in accordance with CMS regulations. Documents utilization reviews, utilization management actions, care management assessment(s), care plan, discharge plan, and interventions, according to policies, procedures, and regulatory, contractual, and legal requirements. Acts proactively to see that hospital resources are utilized appropriately. Works collaboratively with other departments to define areas of hospital inefficiency and participates in improvement projects.

Qualifications Required Bachelor's Degree Graduate of an accredited school of nursing. Required Will consider non-BSN RN if actively pursuing a Bachelors degree in nursing with completion within 2 years of hire. 2 years of relevant experience Minimum two years' experience in the acute care setting. Required 3 years of relevant experience Three to five years' experience in care management, utilization review, home care and/or discharge planning.

Preferred Registered Nurse (RN) - State of Michigan Upon Hire required Basic Life Support (BLS) - AHA American Heart Association preferred Or Basic Life Support (BLS) - ARC American Red Cross preferred Case Manager, Certified (CCM) - CCMC Commission for Case Manager Certification Upon Hire preferred.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status.

Employment & Work Information

• Primary Location SITE - Troy Hospital - 44201 Dequindre Rd - Troy
• Department Name Care Management - Troy Hosp
• Employment Type Full time
• Shift Day (United States of America)
• Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 4:30 p.m.
• Days Worked Monday to Friday
• Weekend Frequency Variable weekends

Company Culture & Values

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities, and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.