It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! DC, Howard, Montgomery, Prince Georges sign on bonus benefits from day 1 10am-7pm, weekend rotation
Role
The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization.
Qualifications
- Current license as RN in the state where the employee will be working
- Minimum of one (1) year nursing experience; hospice or hospital experience preferred
- Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
- Strong clinical assessment skills with preferred background in emergency department or ICU
- Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
- Ability to present services in a professional and articulate manner
- Mobile Driver – Valid driver’s license and automobile insurance per Company policy
- Reliable transportation to meet schedule
- Ability to work in a team environment and intervene appropriately
- Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
- Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
- Strong goal/outcome orientation with exceptional time management skills
- Excellent customer service focus
- Active BLS for healthcare professionals from the American Heart Association or Red Cross
Competencies
Satisfactorily complete competency requirements for this position.
Responsibilities of all employees
- Represent the Company professionally at all times through care delivered and/or services provided to all clients.
- Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
- Comply with Company policies, procedures and standard practices.
- Observe the Company's health, safety and security practices.
- Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
- Use resources in a fiscally responsible manner.
- Promote the Company through participation in community and professional organizations.
- Participate proactively in improving performance at the organizational, departmental and individual levels.
- Improve own professional knowledge and skill level.
- Advance electronic media skills.
- Support Company research and educational activities.
- Share expertise with co-workers both formally and informally.
- Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities
- Complete clinical admissions for all Company services.
- Explain services to potential patients/families and address questions regarding patient fears and physical limitations, putting the patient/family at ease.
- Identify admission objections, concerns or other entry barriers and respond appropriately.
- Educate patient/family on admission requirements and address immediate needs.
- Complete informed consents and initial assessment according to regulations and Company policy.
- Provide information to Physicians and initiate Plan of Care to address patient’s immediate needs.
- Initiate skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort.
- Obtain Physician orders and complete documentation per Company policy.
- Act as the Company representative at assigned facilities while facilitating referrals to all service lines; work closely with referring hospitals, physicians, facilities, patients, families, and the general public.
- Communicate frequently with Care Navigation staff to ensure timely follow‑up.
- Inform the Care Navigation team when assignment is complete and prepare for the next assignment.
- Provide all necessary clinical communication timely using SBAR.
- Discuss any potential needs with after‑hours staff.
- Obtain consents for services and arrange safe discharge efficiently for referred and eligible patients while meeting productivity expectations.
- Obtain medical record information for the referral.
- Develop strong relationships with case managers, physicians, etc. at facilities.
- Work with Professional Relations Representatives (PRRs) to provide education on all available services.
- Provide care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.
- During emergencies (e.g. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company to ensure continuity of services.
- Perform other duties as assigned.
Physical Demands
While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.
Compensation
Pay Range: $76,612.89 - $114,030.63
Additional Conditions
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as ongoing compliance with the Drug‑Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility.
Capital Caring Health is a not‑for‑profit, community‑based organization founded in the nation's capital in 1977. Capital Caring Health is one of the most experienced and respected providers in the nation of advanced illness, hospice, palliative care, and primary care at home. Our care for children with life‑limiting disease is one of the largest on the East Coast. Additional services focus on the special care needs of veterans, those with heart failure, end‑stage lung disease, and grief support. Approximately $3million annually funds care for those who lack coverage or the necessary financial resources for services. Over the years, Capital Caring Health has provided hospice, palliative care, and counseling to nearly 150,000 patients and their families through our regional neighborhood network across Maryland, Virginia, and Washington, D.C.
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