RN

Unifyhs; Brookfield Township (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A national workers' compensation company is seeking a Telephonic Case Manager to work remotely. You will evaluate claims, manage case files, and guide employees through their recovery. Strong knowledge of medical terminology, independent work ability, and excellent communication skills are essential. A clinical background is a plus. Join us in creating healthier workplaces.

Qualifications

• Strong understanding of case management practices.
• Ability to work independently in a remote environment.
• Professional attire expected for virtual and in-person interactions.

Responsibilities

• Evaluate new claims from a medical perspective.
• Create and manage case files in the EMR system.
• Contact injured workers to collect relevant details.

Skills

Medical terminology knowledge

Communication skills

Organizational skills

Proficiency with EMR systems

Education

Clinical background (e.g., RN, LPN)

Experience in workers’ compensation

Tools

Electronic medical records (EMR) systems

Job description

Telephonic Case Manager - PRN (Remote)

A great place to work. Current job opportunities are posted here as they become available.

About Us

We are a national, women-owned workers' compensation and disability company, committed to creating healthier workplaces—one person at a time. Our mission is to support recovery and return-to-work outcomes through compassionate, expert-driven case management.

Position Overview

As a Telephonic Case Manager/Triage Nurse, you will serve as a key liaison between injured workers, claims adjusters, and employers. This fully remote role allows you to use your medical expertise and communication skills to guide employees through the recovery process and facilitate a safe return to work. A triage nurse will also help guide the employee and employer to the proper care warranted when needed.

Key Responsibilities

• Evaluate new claims from a medical perspective and identify the assigned claims adjuster
• Create and manage case files in the electronic medical records (EMR) system
• Contact injured workers to collect relevant accident details and medical history
• Obtain and review medical records to support return-to-work planning
• Document all case management activities and service sessions
• Identify and resolve service-related issues in collaboration with internal teams
• Keep client accounts informed and updated on services provided
• Perform additional duties as needed based on business needs
• Triage cases to Emergent, Urgent or Routine medical care based on guidelines for work or non-work related injuries
• Facilitate care between the worker, provider and employer of applicable

Qualifications

• Strong understanding of medical terminology and case management practices
• Excellent communication, documentation, and organizational skills
• Ability to work independently in a remote environment
• Proficiency with EMR systems and digital tools
• Highly organized and self motivator
• Clinical background (e.g., RN, LPN) or experience in workers’ compensation is a plus
• Fully remote with occasional on-site visits
• Professional attire expected for virtual and in-person interactions
• Physical demands include sitting, typing, and using standard office equipment for extended periods

Diversity, Equity, and Inclusion Statement

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, and perspectives, and believe that a diverse team strengthens our ability to serve our clients and communities effectively.