RMA Associate I

TD SYNNEX North America; Fort Worth (TX); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Elective benefits

Career growth

Life well-being program

DEI initiatives

Onboarding program

Job summary

TD SYNNEX North America is seeking a detail-oriented RMA Associate I to join our warehouse team in Fort Worth. You will support returns processing, inventory movement, receiving, and shipping activities while ensuring accuracy, productivity, and a safe work environment.

This role focuses on maintaining inventory integrity and delivering excellent service to customers and vendor partners. The position requires basic computer skills, strong attention to detail, and the ability to work in a

Qualifications

• 1+ year of warehouse, distribution center, returns processing, logistics, or related experience preferred
• Basic computer skills including Microsoft Outlook, Teams, and Excel
• Strong attention to detail and accuracy
• Good basic math skills
• Strong written and verbal communication skills
• Team-oriented with a collaborative approach to work
• Strong organizational skills and prioritization in a fast-paced environment
• Regularly lift and move products weighing up to 50 lbs.

Responsibilities

• Prepare orders to be returned to vendors, including order picking and quality control
• Perform physical inventory counts
• Schedule carrier pickups
• Request commercial invoices from the Customs team
• Move inventory using an RF scanner
• Receive branch shipments, material transfers, and customer returns
• Hand-wrap products on pallets for shipment
• Receive inbound freight from carriers
• Record inbound freight transactions within the system
• Prepare customer returns for receiving
• Create material transfers and return-to-stock (RTS) orders
• Accurately sort freight and record package information
• Follow TD SYNNEX returns processes and procedures
• Meet established department productivity standards
• Prioritize daily workload and assignments
• Maintain a clean, organized, and safe work area
• Support co-worker safety and departmental security
• Assist with departmental coverage and cross-functional support as needed
• Work overtime when required
• Perform additional duties as assigned by management
• Follow all company health and safety policies, procedures, and practices, and promptly report workplace hazards or safety concerns
• Operate Material Handling Equipment (Will train)

Skills

Warehouse experience

Attention to detail

Good communication

Team player

Basic computer skills

Education

High school diploma or GED

Tools

RF scanner

Outlook/Teams/Excel

Job description

$17.00 - $17.75 / Hourly

Hours: 5:30am-2:00pm M-F

About The Role

TD SYNNEX is seeking a detail-oriented RMA Associate I to join our warehouse team. In this role, you will support returns processing, inventory movement, receiving, and shipping activities while ensuring accuracy, productivity, and a safe work environment. This position plays an important role in maintaining inventory integrity and delivering excellent service to our customers and vendor partners.

What You'll Do

• Prepare orders to be returned to vendors, including order picking and quality control
• Perform physical inventory counts
• Schedule carrier pickups
• Request commercial invoices from the Customs team
• Move inventory using an RF scanner
• Receive branch shipments, material transfers, and customer returns
• Hand-wrap products on pallets for shipment
• Receive inbound freight from carriers
• Record inbound freight transactions within the system
• Prepare customer returns for receiving
• Create material transfers and return-to-stock (RTS) orders
• Accurately sort freight and record package information
• Follow TD SYNNEX returns processes and procedures
• Meet established department productivity standards
• Prioritize daily workload and assignments
• Maintain a clean, organized, and safe work area
• Support co-worker safety and departmental security
• Assist with departmental coverage and cross-functional support as needed
• Work overtime when required
• Perform additional duties as assigned by management
• Follow all company health and safety policies, procedures, and practices, and promptly report workplace hazards or safety concerns
• Operate Material Handling Equipment (Will train)

What You'll Bring

• 1+ year of warehouse, distribution center, returns processing, logistics, or related experience preferred
• High school diploma or GED preferred, but not required
• Basic computer skills, including Microsoft Outlook, Teams, and Excel
• Strong attention to detail and accuracy
• Good basic math skills
• Strong written and verbal communication skills
• Team-oriented with a collaborative approach to work
• Strong organizational skills and effective prioritization in a fast-paced environment
• Comfortable standing, walking, bending, and reaching throughout the workday
• Regularly lift and move products weighing up to 50 lbs.
• Manual dexterity for handling products and warehouse equipment
• Quick learner with a flexible and positive attitude

Physical Requirements

• Frequent standing, walking, bending, and reaching throughout the workday
• Regular lifting, carrying, pushing, and pulling of products weighing up to 50 lbs.
• Use of RF scanners and warehouse equipment as required
• Must have working knowledge of English language for training and safety purposes.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

As part of our recruitment process, TD SYNNEX uses artificial intelligence (AI), including an AI-supported phone screening, to assist in evaluating candidates. AI tools help inform the recruiting process, but all hiring decisions are made by our Talent Acquisition and hiring teams.

TD SYNNEX is an E-Verify company