Riverbed Engineer (SME)

SAIC; Tampa (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

SAIC seeks a Riverbed SME System Engineer in Tampa to act as senior technical authority for Riverbed performance monitoring, digital experience management, and network visibility platforms. You will architect secure monitoring across NIPR, SIPR, and SOCRATES enclaves, engineer scalable deployments, and integrate tools with SIEM and ITSM.

You will perform admin tasks, upgrades, DR validation, RBAC maintenance, and lead cross-functional collaboration with cybersecurity and network teams.

Qualifications

• DoD 8570 IAT II, Security+ required.
• DoW 8140 compliant Work Role Code 451 – System Administrator.
• Strong collaboration and communication skills.
• Experience with performance monitoring and enterprise IT environments.

Responsibilities

• Design and implement secure Riverbed monitoring architectures across multiple enclaves.
• Develop enclave-specific system design docs and data flow diagrams.
• Engineer scalable deployments across hybrid, virtual, and physical infra.
• Integrate Riverbed tools with SIEM, ITSM, cybersecurity, and enterprise monitoring.
• Maintain RBAC and auditing policies; support change control boards.

Skills

PowerShell

Python

Bash

Windows Admin

Linux Admin

Communication

Education

BS in CS/Engineering

Tools

Riverbed AppResponse

Riverbed NetProfiler

Riverbed Portal

Riverbed Aternity

Riverbed NPM+

Splunk

ServiceNow

VMware

Windows Server

Linux Server

REST API

Job description

The Riverbed SME (Subject Matter Expert) System Engineer serves as the senior technical authority for Riverbed performance monitoring, digital experience management, and network visibility platforms across the enterprise environment. This role is responsible for engineering, administration, optimization, cybersecurity compliance, and lifecycle management of Riverbed technologies excluding SteelHead WAN optimization appliances.

The engineer will operate within and support multiple classified and unclassified environments, ensuring secure, compliant, and highly available performance monitoring capabilities across J6 mission systems.

Enclaves

• NIPR (Non-classified Internet Protocol Router Network)
• SIPR (Secret Internet Protocol Router Network)
• SOCRATES (as defined by the supported command architecture)

Riverbed Suites

• Riverbed AppResponse
• Riverbed NetProfiler
• Riverbed Portal
• Riverbed Aternity
• Riverbed NPM+

Key Responsibilities

1. Architecture & Engineering

   Design and implement secure Riverbed monitoring architectures across NIPR, SIPR, and SOCRATES enclaves.

   Develop enclave-specific system design documentation and data flow diagrams.

   Engineer scalable deployments supporting hybrid, virtual, and physical infrastructures.

   Integrate Riverbed tools with SIEM, ITSM, cybersecurity, and enterprise monitoring platforms.

   Ensure cross-domain and enclave segmentation compliance.

2. Operations & Administration

   Provide Tier II/III engineering support and root cause analysis.

   Administer platform configuration, system health monitoring, and performance tuning.

   Perform software upgrades, patching, backups, and disaster recovery validation.

   Maintain role-based access controls (RBAC) and auditing policies.

   Support configuration management and change control boards (CCB).

   Proficiency in Windows and Linux operating systems.

   Combine subsystems, resolve compatibility issues, and ensure interoperability.

3. Performance Monitoring & Optimization

   Analyze application, network, and endpoint performance trends.

   Generate executive dashboards and mission-impact assessments.

   Develop actionable insights to reduce latency, packet loss, and user-impacting incidents.

   Tune alert thresholds and monitoring policies to reduce noise.

4. Cybersecurity & Compliance

   Maintain compliance with DoD cybersecurity standards and STIG requirements.

   Support ATO lifecycle documentation and security control validation.

   Coordinate vulnerability scanning, remediation, and patch cycles.

   Ensure enclave-specific hardening baselines are maintained.

5. Documentation & Reporting

   Develop and maintain SOPs, engineering diagrams, and operational runbooks.

   Provide weekly/monthly operational reports to leadership.

   Brief senior leadership on system health, trends, and risk posture.

6. Collaboration & Leadership

   Coordinate with Network, Cybersecurity, Systems, and Application teams.

   Support incident response and war‑room troubleshooting efforts.

   Provide mentorship to junior administrators and engineers.

   Serve as the technical liaison between contractor teams and government leadership.

7. Troubleshooting and Support

   Monitor the health and performance of the monitoring servers themselves, proactively addressing any issues.

   Investigate and resolve issues related to data collection, ensuring all monitored devices are reporting correctly.

   Basic to intermediate scripting skills (PowerShell, Bash, Python) for automation of routine tasks.

Soft Skills

• Communications: Exceptional collaboration and communication skills, both written and verbal.
• Demonstrated ability in performance optimization and system engineering processes.
• Team Collaboration: Work effectively in cross-functional teams, leveraging diverse perspectives to solve problems faster.
• Clear Technical Communication: Translate complex concepts into understandable terms for engineers, managers, and stakeholders.

Hard Skills

Advanced knowledge of :

• TCP/IP, SNMP, NetFlow, sFlow
• Application Performance Monitoring (APM)
• Network Performance Monitoring (NPM)
• Windows & Linux server administration
• VMware or other virtualization platforms
• Scripting (PowerShell, Python, Bash)
• REST API integrations
• Splunk, ServiceNow, or similar enterprise tools
• SQL databases
• Multi-enclave architecture support (NIPR/SIPR)

Required Qualifications

• DoDD 8570 01-M IAT II, specifically CompTIA Security +
• Must be DoW 8140 compliant under the Work Role Code 451 - System Administrator - Advanced level.
• Exceptional collaboration and communication skills, both written and verbal.
• Demonstrated ability in performance optimization and system engineering processes.

Highly Desired Qualifications

• Professional Certifications: SCSA: SolarWinds Certified Systems Administrator (Not Required but highly desired)
• RCSA: Riverbed Certified Solutions Associate. (Not Required but highly desired)

Years of Experience (YOE)

BS + 10 years of experience OR MS + 8 yea