Risk Third Party Services and Analytics - Product Delivery Manager - Vice President

JPMorgan Chase; Wilmington (DE); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase is seeking a Vice President, Product Delivery Manager to lead multiple risk-focused initiatives in the Third Party Services area. You will coordinate resources, refine scope, and ensure compliant delivery across Auto, Credit Card, Consumer & Business Banking, and Home Lending lines.

You will liaise with Product Owners, Design, and stakeholders to translate business needs into executable features and UAT scope, guiding engineering and testing teams.

Qualifications

• Bachelor's Degree or equivalent experience.
• 5+ years of experience in Business Analysis, Project Management, or Product Management.
• Experience with AWS, Databricks, and Snowflake.
• Experience in Agile Product Delivery.
• 3+ years experience in data querying and/or data quality roles.
• Technical querying skills with SQL, Tableau, etc.
• Proficient in JIRA, Visio, PowerPoint, and Excel.
• Excellent relationship and communication skills; collaborative.
• Bias for action and creative problem-solving.

Responsibilities

• Manage product delivery activities for multiple mid-to-large initiatives through the PDLC process.
• Collaborate with Product Owners/Managers, Design, and stakeholders to understand business needs and define feature requirements.
• Translate business and design requirements into technical and UAT executable scope.
• Refine business features to support engineering and testing partners while ensuring business expectations are met.
• Conduct research and analysis to leverage existing capabilities and supplement with new requirements.
• Utilize Generative AI technologies to improve processes and drive efficiency, exploring innovative solutions to enhance product delivery and optimize existing technology.
• Partner with teams to ensure business features align with requirements from legal, controls, and compliance.
• Perform data querying to support production and non-production research requests, including exploratory analysis to uncover insights and drive informed decision-making.

Skills

Communication

Agile Delivery

Project Management

Business Analysis

Product Management

Stakeholder Management

Leadership

Education

Bachelor's degree or equivalent experience

Tools

SQL

Tableau

JIRA

Visio

PowerPoint

Excel

Job description

The Risk Third Party Services product is responsible for integration of Risk Third Party Data into a Data Service used to drive key credit criteria, models and analytics across the lifecycle of customers to maximize profit, manage risk and provide shareholder value through rapid deployment of risk strategies in a controlled environment.

As a Product Delivery Manager Vice President in the Risk Third Party Services product, you will play a pivotal role in the product delivery lifecycle, overseeing multiple high-profile initiatives with significant bottom-line impact. You will be responsible for coordinating resources, monitoring progress, documenting business features, refining component-level scope, and supporting engineering and testing teams. You will work in partnership with other Risk Agile Products supporting our Auto, Credit Card, Consumer & Business Banking, and Home Lending lines of business - requiring a deep understanding of interconnected software components to deliver an exceptional experience.

Job Responsibilities

• Manage product delivery activities for multiple mid-to-large initiatives through the PDLC process.

• Collaborate with Product Owners/Managers, Design, and stakeholders to understand business needs and define feature requirements.

• Translate business and design requirements into technical and UAT executable scope.

• Refine business features to support engineering and testing partners while ensuring business expectations are met.

• Conduct research and analysis to leverage existing capabilities and supplement with new requirements.

• Utilize Generative AI technologies to improve processes and drive efficiency, exploring innovative solutions to enhance product delivery and optimize existing technology. Partner with teams to ensure requirement

• Partner with teams to ensure business features align with requirements from legal, controls, and compliance.

• Perform data querying to support production and non-production research requests, including exploratory analysis to uncover insights and drive informed decision-making.

Required qualifications, skills and capabilities

• Bachelor's Degree or equivalent experience

• 5+ years of experience in Business Analysis, Project Management, or Product Management

• Business/Product Analysis experience required, in-depth knowledge of technology platforms, architecture, and end-to-end systems preferred including AWS, Databricks, and Snowflake.

• Experience working with and documenting requirements for diverse technological features

• Experience in Agile Product Delivery is a must

• Experience in Data Management & Quality practices including executing a control framework

• 3+ Years experience in data querying and/or data quality role(s)

• Technical Expertise with querying tools such as SQL, Tableau, etc.

• Proficient in JIRA, Visio, PowerPoint, and Excel

• Excellent relationship and communication skills, highly collaborative - can build rapport and credibility

• A demonstrated bias for action, creative problem-solving, and achieving fulfillment by "creating order out of chaos"

Additional qualifications

• Experience in business/technology projects at a financial institution

• Experience across multiple Agile frameworks

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans