Risk Solutions Consultant (NC / SC)

The Hanover Insurance Group; Columbia (SC); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance provider is looking for a Risk Solutions Consultant to support their South Carolina territory. This fully remote position involves conducting technical evaluations and delivering consultative services to policyholders. Candidates should have at least 5 years of relevant experience and a B.S. degree in a related field. Strong communication and analytical skills are essential. Enjoy competitive benefits and flexible work arrangements.

Benefits

Medical, dental, vision insurance

401K with company match

Tuition reimbursement

PTO

Flexible work arrangements

Qualifications

• At least 5 years of relevant field experience with an insurance carrier.
• Motivated self-starter with strong communication skills.
• Ability to work independently with minimal direction.

Responsibilities

• Conduct field surveys and write reports for underwriting.
• Deliver meaningful service solutions to policyholders.
• Develop effective relationships with partners.

Skills

Risk Solutions/Loss Control experience

Communication skills

Analytical skills

Project management skills

Education

B.S. degree in a relevant field

Tools

Professional loss control certification

Job description

Overview

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and an inclusive corporate culture.

Our Risk Solutions team is currently seeking a Risk Solutions Consultant to support our North Carolina / South Carolina territory. The level of this position will be based on your years of service, skillsets, location, etc. This role is fully remote, offering flexibility and the opportunity to work from anywhere within the region.

POSITION OVERVIEW

Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.

IN THIS ROLE, YOU WILL

• Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
• Creates and delivers loss analysis.
• Develop and deliver meaningful service solutions.
• Create and follow up on essential recommendations.
• Develop effective relationships with underwriting and agency partners that drives continual collaboration.
• Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
• Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
• Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.
• Coach / mentor newer in career staff as appropriate.

Key Measures of Success

• Quality of work product – both survey and service
• Productivity
• Timeliness
• Partnership with underwriting and agency partners
• Innovative ideas and implementation for quality and efficiency gains
• Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts

WHAT YOU NEED TO APPLY

• At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
• B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.
• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
• Strong to exceptional communication skills, both verbal & written.
• Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
• Strong to exceptional analytical & problem-solving skills.
• Demonstrated project management skills.
• Ability to work in a dynamic environment on multiple projects, tasks or assignments.
• Results focused.

Physical Demands and Work Environment

Ability to use a personal computer and other standard office equipment. Ability to work in a fast-paced environment. Ability to travel as necessary. Ability to sit and/or stand for extended periods. Ability to walk through customer buildings and facilities. Ability to climb a ladder to various heights and maintain balance while performing work tasks.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT

It’s not just a job, it’s a career, and we are here to support you every step of the way. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• List of Benefits

EEO statement

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [e-mail] and include the link of the job posting in which you are interested.

Privacy Policy

To view our privacy policy and online privacy statement, visit The Hanover website.

Applicants who are California residents

To see the types of information we may collect from applicants and employees and how we use it, please visit The Hanover website.

Compensation

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.