Risk Services Specialist

Vault Insurance; Dallas (TX); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Health Savings Accounts

Company 401k with 6% match

23 PTO days per year

Paid Holidays

Telehealth access

Job summary

Vault Risk Management Services, LLC seeks an experienced risk specialist to perform field inspections, determine replacement costs, and advise on risk mitigation for high-net-worth homes and valuables. You will partner with underwriters, appraisers, and other teams to protect assets and reduce loss exposure.

The role requires strong communication, discretion, and a deep understanding of wind/CAT risks, with travel to various sites as needed. Remote with travel, Dallas-area preferred.

Qualifications

• Minimum 5 years in high net worth risk services.
• Knowledge of risk assessment methodologies and assets.
• Familiarity with wind & CAT mitigation strategies.
• Strong interpersonal and communication skills.
• Discretion with sensitive information.

Responsibilities

• Perform field inspections and appraisals to determine replacement cost and risks.
• Identify collections or valuables and discuss findings with underwriters.
• Advise homeowners on risk hardening measures and safety improvements.
• Collaborate with appraisal partners and underwriting.
• Maintain current knowledge of pricing, trends and regulatory changes.
• Travel as needed and support other territories when required.

Skills

Risk assessment

Customer service

Communication

Analytical thinking

MS Office

Tools

LC360

Job description

Company Overview

At Vault we specialize in providing personal insurance for highly successful individuals and their families. As a fast-growing disrupter Vault is fueled by a team inspired to protect our customers most prized possessions. When others say it can’t be done Vault’s unrivaled business model equips our underwriters with the ability to offer more coverage and customized solutions for the most exquisite homes, automobiles and collectibles. Our in-house risk managers are experts when it comes to understanding the unique intricacies of insuring successful customers; ensuring proper coverage, loss prevention and emergency preparations.

Description

Company Overview

At Vault we specialize in providing personal insurance for highly successful individuals and their families. As a fast-growing disrupter Vault is fueled by a team inspired to protect our customers most prized possessions. When others say it can’t be done Vault’s unrivaled business model equips our underwriters with the ability to offer more coverage and customized solutions for the most exquisite homes, automobiles and collectibles. Our in-house risk managers are experts when it comes to understanding the unique intricacies of insuring successful customers; ensuring proper coverage, loss prevention and emergency preparations.

We are looking for the best and the brightest talent inspired to protect what matters most to our customers – a team, a culture and philosophy to be the best at what we do.

This position will be remote with required travel. The candidate selected will need to reside in or near Dallas, TX.

Why Choose Vault

• Voted Best Places to work in Tampa Bay
• An innovative, open-minded environment, built on trust and empowerment
• A diverse and inclusive organization where we value each individuals’ strengths and expertise
• A team committed to charity and community involvement
• Mentorship from the top minds in the industry
• A forward-thinking team backed by cutting edge technology
• A-Financial Strength rating by AM Best
• Comprehensive benefits tailored to your lifestyle

Job Responsibilities Include But Are Not Limited To

• Perform field inspections and appraisals within assigned territory to determine appropriate replacement cost valuation, as well as to identify potential risks, and hazards.
• This involves evaluating factors such as property location, construction, security measures, and other relevant variables.
• During inspections, if observed, you will identify collections, memorabilia, coins, etc., and discuss the findings with underwriters for additional opportunities for insurance product sales.
• Provide guidance and requirements/recommendations to homeowners on risk hardening measures they can take to prevent or minimize losses. This may involve educating policyholders on fire safety, security systems, disaster preparedness, and other risk reduction strategies.
• Work closely with outside appraisal partners.
• Being the service matter expert (SME) for your assigned territory.
• This involves staying updated on current pricing (including the replacement cost tool), industry trends, regulatory changes, and understanding emerging risks in the homeowner's insurance.
• This may include providing support to other territories as necessary, attending professional functions.
• Work closely with the underwriting department
• This includes timely, consistent reviews of property valuations, and assistance with developing risk mitigation plans for the protection of property.
• Work closely with your assigned Inspection Service Coordinator (scheduler) to ensure accuracy of your calendar scheduling and timeliness of inspections.
• Work with other areas of the company including finance and accounting, actuarial, sales and marketing, claims, operations, and technology on special projects as requested.
• Travel as needed.

Preferred Qualifications

• Minimum of 5 years experience in high net worth risk services.
• Familiarity with risk assessment methodologies and techniques, including knowledge of potential risks faced by high net worth clients, such as property vulnerabilities, liability exposures, unique assets, and lifestyle considerations.
• Thorough understanding of wind & CAT mitigation strategies.
• Construction Knowledge/ Background Preferred, But Not Required.
• Excellent interpersonal and communication skills to establish and maintain relationships with high net worth clients.
• Ability to effectively communicate complex insurance concepts and risk management strategies to clients in a clear and concise manner.
• Strong customer service orientation, as the role involves providing personalized and tailored risk advisory services to meet the unique needs of high net worth individuals.
• Proven ability to handle sensitive and confidential information with discretion and maintain a high level of professionalism.
• Strong analytical abilities to assess complex risk profiles, evaluate insurance policies, and develop appropriate risk management strategies for high net worth clients.
• Attention to detail and critical thinking skills to identify potential coverage gaps or risks that require specialized solutions or endorsements.
• Proficiency in insurance-related software systems and tools, as well as Microsoft Office suite (Excel, Word, PowerPoint). Experience with LC360, preferred.

Benefits Include But Are Not Limited To

• Flexible Spending Accounts & Health Savings Accounts, with company contributions
• Company paid comprehensive life & disability insurance plans
• 24/7 Telehealth Doctor Access, Virtual wellness screenings, Employee Assistance Programs
• Company 401k retirement plan with Day 1 eligibility (6% company match, 100% immediate vesting)
• 23 PTO days/ year
• 11 Paid Holidays……and so much more!

We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging.