Risk & Quality Performance Manager (Remote)
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Job Description
Job Summary
The Risk & Quality Performance Manager position supports Molina’s Risk & Quality Solutions (RQS) team. This role collaborates with various departments and stakeholders within Molina to plan, coordinate, and manage resources, executing performance improvement initiatives aligned with RQS’s strategic objectives.
Job Duties
- Collaborate with Health Plan Risk and Quality leaders to improve outcomes by managing Risk/Quality data collection strategies, analytics, and reporting, including risk/quality rate trending, provider performance, CAHPS and survey analytics, health equity, SDOH, and engaging external vendors.
- Monitor projects from inception to successful delivery.
- Oversee Risk/Quality data ingestion activities to ensure completeness and accuracy of EHR/HIE and supplemental data.
- Meet customer expectations and requirements, establishing effective relationships and gaining trust.
- Draw actionable conclusions and collaborate with teams for decision-making.
- Ensure compliance with regulatory audit guidelines, adhering to deliverables and timelines, and maximize HEDIS audit success.
- Partner with teams to ensure data quality and identify opportunities to close care gaps.
- Proactively communicate risks and issues to stakeholders and leadership.
- Create, review, and update program documentation.
- Ensure documentation accessibility and provide regular status updates to stakeholders.
Job Qualifications
Required Education
Bachelor’s degree or equivalent experience.
Required Experience/Skills
- 2+ years in program/project management in risk adjustment and/or quality.
- 2+ years supporting HEDIS engine activities, risk adjustment targeting, and reporting systems.
- 2+ years data analysis experience using technical skills to address nuanced questions.
- Familiarity with queries in Microsoft Azure or SQL Server.
- Healthcare experience with risk adjustment and/or quality knowledge.
- Proficiency in Microsoft Office Suite, including Excel and Project.
- Experience working with leadership across complex organizations.
- Strong quantitative and problem-solving skills.
- Ability to communicate complex concepts clearly.
- Excellent verbal, written, and presentation skills.
- Energetic and collaborative attitude.
Preferred Education
Graduate degree or equivalent experience.
Preferred Experience
- Knowledge of NCQA, CMS, and state regulatory requirements.
- Experience in a cross-functional, matrixed organization.
- SQL proficiency.
- Knowledge of healthcare claim elements like CPT, LOINC, SNOMED, etc.
Preferred Certifications
PMP, Six Sigma Green/Black Belt, or similar coursework.
To apply, current Molina employees should use the intranet. Molina offers competitive benefits and is an EOE M/F/D/V.
Additional Details
- Salary Range: $77,969 - $155,508 annually.
Additional Info
- Entry level, full-time role.
- Functions include research, analysis, IT; industries include IT services and consulting.