Risk & Quality Performance Manager (Remote)
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Job Description
Job Summary
The Risk & Quality Performance Manager position will support Molina’s Risk & Quality Solutions (RQS) team. This role involves collaborating with various departments within Molina to plan, coordinate, and manage resources, as well as executing performance improvement initiatives aligned with RQS’s strategic goals.
Job Duties
- Collaborate with Health Plan Risk and Quality leaders to improve outcomes by managing data collection strategies, analytics, and reporting, including risk/quality rate trending, provider performance, CAHPS and survey analytics, health equity, SDOH, and engaging external vendors.
- Monitor projects from inception through successful delivery.
- Oversee data ingestion activities to ensure completeness and accuracy of EHR/HIE and supplemental data.
- Meet customer expectations, establish and maintain effective relationships, and earn trust and respect.
- Draw actionable conclusions and collaborate with other teams to make informed decisions.
- Ensure compliance with regulatory audit guidelines, adhering to deliverables and timelines, and implement solutions to maximize HEDIS audit success.
- Partner with teams to ensure data quality and identify opportunities to close care gaps.
- Proactively communicate risks and issues to stakeholders and leadership.
- Create, review, and maintain program documentation, ensuring accessibility and updates.
- Provide regular status reports to stakeholders, highlighting progress, risks, and issues.
Job Qualifications
Required Education:
Bachelor’s degree or equivalent experience.
Required Experience/Skills:
- 2+ years in program/project management in risk adjustment and/or quality.
- Experience supporting HEDIS activities, risk adjustment targeting, and reporting systems.
- Data analysis experience using technical tools to answer complex questions.
- Familiarity with queries in Microsoft Azure or SQL Server.
- Healthcare experience with risk adjustment and/or quality knowledge.
- Proficiency in Microsoft Office Suite, especially Excel and Project.
- Ability to collaborate across organizational levels.
- Strong quantitative, problem-solving, and communication skills.
- Energetic and collaborative attitude.
Preferred Education:
Graduate degree or equivalent experience.
Preferred Experience:
- Knowledge of NCQA, CMS, and state regulatory requirements.
- Experience in a cross-functional, matrixed organization.
- SQL proficiency.
- Knowledge of healthcare claim elements like CPT, LOINC, SNOMED, etc.
Preferred Certifications:
PMP, Six Sigma Green/Black Belt or similar coursework.
Additional Information
To apply, current Molina employees should use the intranet. Molina offers competitive benefits. EOE M/F/D/V.
Pay Range: $77,969 - $155,508 annually. Actual compensation varies based on location, experience, and skills.