Risk & Quality Performance Manager (Remote)
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Job Description
Job Summary
The Risk & Quality Performance Manager position will support Molina’s Risk & Quality Solutions (RQS) team. This role involves collaborating with various departments and stakeholders within Molina to plan, coordinate, and manage resources, as well as executing performance improvement initiatives aligned with RQS’s strategic objectives.
Job Duties
- Collaborate with Health Plan Risk and Quality leaders to improve outcomes by managing Risk/Quality data collection strategies, analytics, and reporting, including risk/quality rate trending, forecasting, provider performance, CAHPS and survey analytics, health equity, SDOH, and engaging external vendors.
- Monitor projects from inception to successful delivery.
- Oversee Risk/Quality data ingestion activities to ensure completeness and accuracy of EHR/HIE and supplemental data.
- Meet customer expectations, establish effective relationships, and earn trust and respect.
- Draw actionable conclusions and collaborate with teams to make informed decisions.
- Ensure compliance with regulatory audit guidelines, adhere to deliverable timelines, and implement solutions to maximize HEDIS audit success.
- Partner with teams to ensure data quality through transformations and identify opportunities to close care gaps.
- Proactively communicate risks and issues to stakeholders and leadership.
- Create, review, and maintain program documentation, including plans, reports, and records.
- Update and ensure accessibility of documentation.
- Provide regular status reports to stakeholders, highlighting progress, risks, and issues.
Job Qualifications
Required Education
Bachelor’s degree or equivalent experience.
Required Skills & Experience
- At least 2 years of program or project management experience in risk adjustment and/or quality.
- Experience supporting HEDIS engine activities, risk adjustment targeting, and reporting systems.
- Data analysis experience using technical tools to answer complex Risk and Quality questions.
- Familiarity with queries in Microsoft Azure or SQL Server.
- Healthcare experience with risk adjustment and/or quality knowledge.
- Proficiency in Microsoft Office Suite, including Excel and Project.
- Ability to collaborate with leadership across complex organizations.
- Strong quantitative and problem-solving skills.
- Excellent communication skills, both verbal and written.
- Energetic and collaborative attitude.
Preferred Education
Graduate degree or equivalent experience.
Preferred Experience
- Knowledge of NCQA, CMS, and State regulatory requirements.
- Experience in a cross-functional, matrixed organization.
- SQL proficiency.
- Knowledge of healthcare claim elements like CPT, LOINC, SNOMED, HCPCS, NDC, CVX, NPIs, TINs, etc.
Preferred Certifications
PMP, Six Sigma Green Belt, Six Sigma Black Belt, or similar certifications preferred.
To apply, current Molina employees should use the intranet job listing. Molina Healthcare offers competitive benefits. We are an Equal Opportunity Employer (EOE) M/F/D/V.