Risk & Payment Analyst Collingswood, NJ

HaylieRead Interior Design; Mississippi; Remote; USD 50,000 - 55,000; Full time

Job summary

Join a rapidly growing company at the forefront of online gaming as a Risk & Payments Analyst. This role involves monitoring risk, managing payment functions, and ensuring compliance with KYC regulations. You'll analyze player activity to prevent fraud, assist with chargeback disputes, and maintain high standards of customer service. Enjoy a flexible work environment and competitive benefits while contributing to innovative solutions in the gaming industry. If you're passionate about strategic thinking and high performance, this is the perfect opportunity for you!

Benefits

Discretionary annual company bonus

401(k) plan with company match

Comprehensive medical coverage

Flexible time off plan

Employee Assistance Program (EAP)

Qualifications

• Knowledge of iGaming, sports wagering, and payment processing.
• Experience in financial services or compliance roles is preferred.

Responsibilities

• Process withdrawals and review KYC documents efficiently.
• Investigate fraud and respond to payment-related inquiries.

Skills

iGaming Knowledge

Payment Processing

Fraud Detection

Data Analysis

Effective Communication

Time Management

Detail Oriented

Education

Experience in Financial Services

Compliance Knowledge

Tools

Microsoft Office Suite

Excel

Job description

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social, and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

As a rapidly growing company in an emerging industry, we are looking for a Risk & Payments Analyst to assist with all risk monitoring, payment functions, and KYC Documents. Primary responsibilities include withdrawal/document review, chargebacks/returns, fraud investigations and reporting, and customer contacts relating to these and related topics.

What you will do:

• Responsible for timely withdrawal processing and document review
• Investigate and respond to escalated payments/fraud related customer contacts
• Analyze player activity to prevent, identify, and report potential fraud
• Assist customer service with payments related inquiries
• Assist with chargeback disputes and fraud investigations as needed
• Review and accept/reject KYC documents uploaded by patrons
• Update patron information and manually complete the KYC process
• Log changes to player accounts as required in each jurisdiction
• Assist with intake of other documents as needed
• Follow Standard Operating Procedures on all federal and state laws, regulatory requirements and business policies and procedures.
• Stay abreast of policy and regulatory changes to maintain subject matter expertise.
• Remain cognizant of relevant quality assurance policies and procedures.
• Assist other Risk and Payment Analyst from a quality assurance perspective with all tasks and duties required for the role.
• Escalate all necessary issues to management in a timely fashion.
• Provide feedback to product team and management team about player issues.
• All other duties as assigned

What we are looking for:

• Knowledge of iGaming, sports wagering, payment processing, and various payment methods/providers
• Experience with gambling industry and industry terminology, promotions, and gameplay
• Familiarity with data analysis and fraud detection
• Effective communication and presentation skills
• Prior experience in financial services, compliance, or operations role.
• Detail oriented with excellent written and verbal communication skills.
• Proficient in Microsoft Office suite including Excel.
• Strong time management skills and able to prioritize multiple requests.
• Able to work independently and as part of a team.
• Must be able to obtain and maintain gaming certifications or licenses as required.

Join Us:

At Rush Street Interactive, you’ll be part of a community that loves to create, play, and lead the future of online gaming. We offer competitive benefits, a flexible work environment, and the opportunity to be part of an innovative and exciting company. If you are driven by high performance, strategic thinking, and want to influence the future of online gaming, apply today to join our team!

Location Eligibility: Open to candidates across the US (except California, Washington, Maryland, and New York).

Benefits:

• Discretionary annual company bonus
• 401(k) plan with 100% company match on the first 4%
• Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
• Flexible time off plan
• Employee Assistance Program (EAP)

Pay Range: $50,000 - $55,000 USD

What makes us great:

• Work-life balance initiatives
• Autonomy – we embrace personal freedom and responsibility
• Creativity – we are open to new ideas of how we can be better
• Growth – we want you to develop personally as well as professionally
• Top-notch professionals who are passionate about what they are doing
• People-oriented environment and supportive atmosphere

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!