Risk & Operations Associate — Strategic Business Management

JPMorganChase; Newark (DE); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Mental health support

Job summary

JPMorganChase is seeking an Associate Business Manager in Reporting, Middle Office and Controls (RMOC) to support core deliverables and organizational priorities. You will partner with leaders across sub-teams, providing operational support and data-driven insights to keep initiatives on track and drive objectives.

You will lead end-to-end projects, coordinate metrics, and prepare executive-ready deliverables, while navigating ambiguity with strong communication and analytical skills.

Qualifications

• Experience in business management, project management, governance or management consulting.
• Highly organized and able to work independently under pressure, prioritize, manage multiple tasks, and bring tasks to closure with minimal supervision.
• Ability to navigate ambiguity with sound judgment while demonstrating a positive, can-do attitude.
• A motivated self-starter and a collaborative team player who can excel in a matrix environment and work effectively across teams with accountability to drive tasks to closure.
• Keen attention to detail, with the ability to connect day-to-day tasks to broader organizational objectives.
• Strong written and verbal communication skills, with the ability to summarize complex information clearly, accurately, and succinctly for senior management in a structured and confident way.
• Strong technical ability with PowerPoint and Excel, including leveraging them to produce high-quality deliverables.
• BA/BS degree required.

Responsibilities

• Act as a trusted advisor to the management team, partnering with them to execute on strategic and operational deliverables to meet business goals.
• Establish and maintain effective working relationships with key stakeholders across multiple locations, managing up when necessary and appreciating the give/take nature of partnership.
• Develop and execute effective communication strategies to disseminate key information to the right stakeholders and drive timely delivery.
• Prepare management reports that increase transparency of key initiatives for senior leadership.
• Coordinate monthly and quarterly metric submissions, analyzing trends and breaches to provide management with actionable insights and commentary.
• Lead end-to-end projects and ad hoc analyses requested by senior management, partnering with stakeholders to deliver executive-ready outcomes.
• Guide action plan remediation for issues that span the global organization and lead efforts to organize, compile, and present evidence to the Control Manager for closure.
• Demonstrate strong analytical, problem-solving and organizational skills, with the ability to navigate in an environment where the path forward may not always be immediately clear.

Skills

Business management

Project management

Governance

Management consulting

Organizational skills

Written and verbal communication

Ambiguity navigation

Education

BA/BS degree

Tools

PowerPoint

Excel

Job description

JPMorganChase is seeking an Associate Business Manager in Reporting, Middle Office and Controls (RMOC) to support core deliverables and organizational priorities. You will partner with leaders across sub-teams, providing operational support and data-driven insights to keep initiatives on track and drive objectives.

You will lead end-to-end projects, coordinate metrics, and prepare executive-ready deliverables, while navigating ambiguity with strong communication and analytical skills.