Risk Operations Analyst - RBO

Stripe, Inc.; United States; Remote; USD 89,000 - 133,000; Full time

Benefits offered by this job

Equity

401(k)

Medical benefits

Dental benefits

Vision benefits

Wellness stipend

Job summary

Stripe, Inc. is seeking a Risk Operations Analyst to ensure onboarding policies align with the needs of financial partners.

You will assess regulatory and contractual risk across various stakeholders and help build scalable processes to maintain compliance and mitigate risk. You will work with cross‑functional teams to identify gaps, improve detection systems, and advocate for policy enhancements while supporting Stripe’s mission to increase the GDP of the internet.

Qualifications

• Minimum 3 years of experience in risk assessments and operations or scaling in a high‑risk environment.
• Comfortable working independently under pressure and navigating ambiguity.
• Ability to influence, collaborate, and communicate across multiple stakeholders.
• Passion for identifying gaps and driving process/product improvements with cross‑functional teams.
• Working knowledge of SQL or other data analysis tools; ability to analyze data for patterns and insights.
• Deep empathy for entrepreneurs running a business and solving problems to empower them.

Responsibilities

• Demonstrate sound judgement in high‑risk decisions and non‑binary scenarios.
• Evaluate merchants from startups to established institutions for suitability to process on Stripe.
• Adhere to processes while suggesting improvements and following up on implementation.
• Communicate clearly with Stripe users and financial partners cross‑functionally.
• Identify trends and report to cross‑functional teams to improve detection systems.
• Lead initiatives to enhance and optimize review processes, policies, and tools.
• Scale processes across the risk operations ecosystem.

Skills

SQL

Data analysis

Risk assessment

Independent work

Stakeholder collaboration

Entrepreneur empathy

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The User Operations Policy team operationalizes and oversees the enforcement of payments standards and policies to ensure compliant and safe product usage, minimizes merchants’ violations and proactively manages reputation and regulatory risk.

What you’ll do

As a Risk Operations Analyst you will be working to ensure our onboarding policies and practices align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross‑functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Responsibilities

• Demonstrate sound judgment and an ability to navigate non‑binary, high‑risk decisions
• Evaluate merchants, from successful venture‑backed startups to well established institutions by assessing suitability to process on Stripe
• Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements
• Effectively and clearly communicate, cross‑functionally, with Stripe's users, and Stripe's financial partners
• Identify trends and further report these to cross functional teams to enhance detection systems
• Lead initiatives to enhance and optimize review processes, policies, and tools
• Help build and scale processes across the risk operations ecosystem
• Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum Requirements

• Minimum 3 years of experience in either risk assessments and operations, or driving scale in a high risk environment.
• Comfortable working independently under pressure and navigating ambiguity.
• Ability to influence, collaborate, and communicate effectively across multiple stakeholders.
• Passion for proactively identifying gaps and driving process and product improvements, collaborating with multiple cross‑functional teams.
• Working knowledge of SQL or other data analysis tools, and ability to analyze data to identify patterns and insights.
• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on‑sites, meet‑ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $89,000 - $133,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.