Risk Manager - Payments Risk Integration, Strategy, and Modernization (PRISM) (Hybrid)

Capital One National Association; McLean (VA); Hybrid; USD 152,000 - 173,000; Full time

Job summary

Capital One seeks a Risk Manager with strong leadership in payments risk, governance, and analytics. The role focuses on partnering with executives and product teams to modernize risk practices across ACH, Wires, Cards, and real-time payments.

Hybrid work arrangement with significant collaboration and governance responsibilities. Applicants should have several years in risk management or governance within banking, plus a track record of leading cross-functional programs and engaging senior

Qualifications

• Basic Qualifications: High School Diploma, GED, or equivalent certification.
• At least 3 years of experience in risk management, audit or governance.
• At least 4 years experience in the banking or financial industry.
• At least 2 years of experience supporting, partnering and interacting with internal and external stakeholders.

Responsibilities

• Strategic Leadership & Innovation: serve as a risk thought partner for new businesses and emerging payments activities.
• Risk Mitigation & Controls: document payments use cases and support lines of business in adhering to risk policy & standards.
• Automation & Tech Modernization: identify opportunities to deploy automation to streamline governance & oversight.
• Cross-Functional Collaboration: partner with executives, Product, Tech, and Risk offices across all payment types.

Skills

Risk management

Governance

Stakeholder management

Payments

Project management

People leadership

Process management

Analytical mindset

Education

High School Diploma, GED, or equivalent certification

Bachelor’s Degree or Military experience

Job description

Responsibilities

• Strategic Leadership & Innovation: Serve as a key risk thought partner for new businesses and emerging payments activities, including evaluating AI capabilities, smart automation, and advanced analytics to continue to modernize the payments risk landscape


• Risk Mitigation & Controls: Execute on core deliverables including documenting payments use cases and supporting lines of business in demonstrating adherence to payment risk policy & standards


• Automation & Tech Modernization: Identify opportunities to deploy automation (e.g., RPA, natural language processing, predictive risk analytics) to streamline manual governance & oversight, operationalize controls, and improve monitoring efficiency


• Cross-Functional Collaboration: Partner with Accountable Executives, Product, Tech, and Business Risk Offices to assess strategy, operations, and risks across all payment types (ACH, Wire, Cards, Real-Time Payments, etc.) throughout the payment lifecycle

The Person

• Exhibit outstanding influencing skills to effectively drive program efforts within and outside of your vertical business area


• Strong foundational knowledge of risk management and/or payment types, rails, and operations (or a proven track record of rapidly mastering complex domain spaces)


• Possesses an ability to effectively collaborate with key stakeholders at all levels across the company to manage, inform and influence outcomes


• An analytical mindset with a passion to implement Gen AI capabilities, agents, and automation workflows to enhance risk monitoring efficiency, ensuring the responsible implementation and governance of such capabilities


• Deep understanding of payment networks (ACH, Wires, etc) and the associated regulatory environments


• Results-oriented with an ability to deliver against goals and objectives


• Team-focused, with demonstrated strong relationship-building and collaboration skills


• Excellent analytical, problem‑solving, and project management skills

Location

This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.

Basic Qualifications

• High School Diploma, GED, or equivalent certification


• At least 3 years of experience in risk management, audit or governance


• At least 4 years experience in the banking or financial industry


• At least 2 years of experience supporting, partnering and interacting with internal and external stakeholders

Preferred Qualifications

• Bachelor’s Degree or Military experience


• At least 4 years of experience in risk management, audit or governance


• At least 5 years of project management experience leading cross functional projects and programs


• At least 3 years of experience managing senior level stakeholders


• At least 3 years of experience working in payments


• At least 3 years of people leadership experience


• At least 3 years of process management experience


• Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $151,900 - $173,400 for Risk Manager

Richmond, VA: $138,100 - $157,700 for Risk Manager

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.