Scope of Responsibility
The Risk Manager will also proactively analyze incident trends, manage patient complaints and grievances, coordinate medical malpractice claims, and ensure strict compliance with federal, state, and healthcare accreditation standards.
Responsible to Director of Quality
Education
- Bachelor's degree in a healthcare-related field is required. Registered Nurse with Bachelor's degree or higher, preferred
- Certified Professional in Healthcare Risk Management (CPHRM) or obtain within 2 years of employment.
Training and Experience
- 3 to 5+ years of progressive clinical experience in a hospital environment preferred
- Ability to remain objective and navigate highly stressful, sensitive, or emotionally charged scenarios (e.g., patient deaths, medical errors). Excellent verbal and written communication skills.
- Ability to build consensus and drive cultural safety improvements across diverse clinical departments without necessarily having direct authoritative command.
- Ability to work independently and as part of a team.
- Training in applicable health care regulations and hospital policies that aid in assessing and addressing potential risk exposure.
- Maintains current knowledge on legal issues affecting healthcare.
- Experience as Healthcare risk manager, quality assurance, or medico-legal role preferred
- Health and Background Requirements
- Employment contingent upon successful completion:
- Immunization Records
Rarely (Less than ½ hour per day)
Occasionally (½ to 2 ½ hour per day)
Frequently (2 ½ to 5 ½ hours per day)
Continually (5 ½ to 8 hours per day)
Not Applicable
Physical:
- Sitting – Continually
- Stationary Standing – Occasionally
- Walking – Occasionally
- Ability to be mobile – Frequently
- Crouching (bend at knees) – Rarely
- Stooping (bend at waist) – Rarely
- Twisting (knees, waist, neck) – Rarely
- Climbing – Rarely
- Reaching overhead – Rarely
- Reaching extension – Rarely
- Pushing/Pulling – Rarely
- Lifting/Carrying – Rarely (Maximum weight: 10lbs )
- Other Physical Demands: Ability to talk to patient and/or staff – Frequently
- Other Physical Demands: Ability to hear patients and/or alarms – Occasionally
- Other Physical Demands: Vision (near and/or far) – Continually
- Other Physical Demands: Ability to distinguish colors – Occasionally
- Other Physical Demands: Ability to drive – Rarely
- Risk of electrical shock – Rarely
- Risk of Radiation – Rarely
- Fumes or Airborne Particles – Rarely
- Moving Mechanical Parts – Rarely
- Noise Level – Occasionally
- Weather Conditions – Rarely
- Bloodborne Exposure (Refer to Bloodborne Exposure Control Plan in Policy Tech for possible exposure tasks):
- Not Applicable
- Respirator Fit Testing Required:
- Not Applicable
Qualifications
Education
Required
Bachelors or better in Health Services Administration or related field.
Doctorate or better.
Licenses & Certifications
Preferred
Registered Nurse
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.