Risk Manager

100 Albany Med Health System; United States; On-site; USD 95,000 - 147,000; Full time

Job summary

Albany Med Health System in the United States seeks a Risk Manager to lead risk management and quality improvement initiatives within the department. The role focuses on sentinel event reviews, loss control, and regulatory liaison, with emphasis on data-driven decision making to enhance patient safety.

The position involves coordinating with DOH and other agencies, supporting campus-wide safety culture, and delivering actionable analyses and reports to improve clinical processes and outcomes.

Responsibilities

• Manage the Occurrence Reporting System and sentinel event process.
• Facilitate improvement teams to analyze events, identify performance problems, redesign work processes and implement improvements.
• Prepare debriefs and root cause analyses that meet regulations and support problem solving.
• Design, develop and monitor action plans.
• Disseminate occurrence/quality data and reports applying SPC and QA concepts.
• Manage events and safety occurrences within service area.
• Follow sentinel event protocol and complete RCA per DOH guidelines.
• Report to DOH immediately after RCA completion.
• Oversee Sentinel Event alert process and Culture of Safety workgroups.
• Complete FMEA and ensure regulatory compliance.

Job description

Department/Unit: Risk Management Work Shift: Day (United States of America) Salary Range: $94,957.00 - $147,183.00 The Risk Manager will represent Albany Medical Center through involvement in quality/risk oriented professional organizations, delivering presentations, publishing, and maintaining contacts with members of the business community and professional organizations. Play an integral role in special projects within the department and Center-wide.

Essential Functions Sentinel Event/RCA & Occurrence Review/Reporting

• Manage the Occurrence Reporting System and sentinel event process.
• Facilitate assigned improvement teams in analyzing events, identifying performance problems in work processes, redesigning work processes, and implementing possible improvements
• Prepare debriefs and or root cause analysis reports, which meet regulations, as well as serve the needs of the work teams problem solving.
• Design, develop, and implement a process for monitoring of action plans.
• Manage the selection, preparation, and dissemination of occurrence/quality data and reports that apply sound statistical process control and quality assurance concepts.
• Manage events and safety occurrences within service area
• Follow sentinel event protocol
• Complete RCA process within DOH guidelines and following the departmental protocol.
• Report to DOH immediately upon completion of Root Cause Analysis
• Manage the Sentinel Event alert process.
• Oversee Culture of Safety workgroups
• Complete FMEA and comply with regulatory requirements.

Loss Control

• Manage the reportable event process
• Identify any and all reportable events within service area
• Report in timely manner
• Respond to any inquiries from the regulatory bodies within service area
• Design, develop and manage early warning system for service area
• Manage loss control strategy development for service area.
• Manage, design and develop RM educational efforts for service area.
• Manage, design and develop system review process for service areas.
• Assist with and manage the data analysis process within service area.
• Liaison with DOH, OMH, DNV and other agencies as necessary.
• Provide support and advice to members of the service area involved in sentinel events or claims/litigation.

Thank you for your interest in Albany Med Health System! Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a 'need to know' and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Albany Medical Center is the centerpiece of medicine, research, and medical education in New York's Capital Region and is the area's largest private employer with more than 10,000 employees.

Albany Medical Center offers excellent career opportunities in a wide range of roles in both patient care and administration.

We value all our staff members and offer outstanding employee benefits including:

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

Anchored in the state's historic capital city, Albany Medical Center offers a full range of inpatient and outpatient care and is home to the region's largest hospital, only Level 1 adult and pediatric trauma centers, and only children's hospital. The downtown campus also offers opportunities at Albany Medical College. Albany Medical Center, along with Columbia Memorial Health, Glens Falls Hospital, Saratoga Hospital, and the Visiting Nurses, form the Albany Med Health System, serving more than three million people over 25 counties.