Risk Manager

Aurora Health Care; Green Bay (WI); On-site; USD 85,000 - 115,000; Full time

Job summary

Aurora Health Care is seeking an experienced risk management leader to coordinate the program across assigned sites in Wisconsin. You will partner with site leadership to advance patient safety, quality of care, and risk reduction efforts.

Key duties include managing risk identification, loss prevention, and claims processes; leading safety meetings; and coordinating education with subject matter experts to ensure top-tier content and incident resolution across departments.

Qualifications

• Bachelor’s degree in healthcare administration or related field required.
• 5 years of experience in a system healthcare setting, risk management, patient safety and quality.
• CPPS or CHRM certification within 1 year, or equivalent certification.

Responsibilities

• Proactively manages and coordinates the Risk Management Program at assigned site(s).
• Partners with operational, executive, and medical staff to reduce risk and improve patient safety.
• Oversees health outcomes, loss prevention, and claims management to protect quality and finances.
• Leads site safety meetings and weekly risk huddles and communicates issues to leadership.
• Oversees adverse event reporting, investigations, and resolutions with multiple departments.
• Develops educational content and coordinates subject matter experts for quality content.

Skills

Leadership

Risk management

Data analysis

Communication

Presentation

Collaboration

Education

Bachelor’s degree in healthcare administration or related field

Tools

Microsoft Office

Job description

• Proactively manages and coordinates the Risk Management Program at assigned site(s) to align within industry standards and ensure patient safety and quality of care. Site expert and resource for all legal and medical risk subjects.
• Partners with site operational, executive, and medical staff leadership to implement measures and further risk reduction and patient safety objectives. Keeps appropriate management and leadership informed of region and site-based issues; coordinates communication within the site.
• Manages, addresses, and coordinates health outcomes, risk identification, loss prevention, and claims management to support patient care quality and address potential financial, physical, and reputational risks. Identifies high-risk areas and performs proactive risk assessments and mitigation strategies.
• Participates in site safety meetings and weekly risk huddles.
• Strategizes and oversees the educational needs of the assigned site(s) and identifying content experts and speakers to ensure quality content.
• Oversees site adverse event reporting, investigation, and resolution processes. Reviews and investigates all assigned site(s) incidents and events in collaboration with patient safety, regulatory, quality, claims, legal, compliance, patient relations, and other departments.

Major Responsibilities

• Proactively manages and coordinates the Risk Management Program at assigned site(s) to align within industry standards and ensure patient safety and quality of care. Site expert and resource for all legal and medical risk subjects.
• Partners with site operational, executive, and medical staff leadership to implement measures and further risk reduction and patient safety objectives. Keeps appropriate management and leadership informed of region and site-based issues; coordinates communication within the site.
• Manages, addresses, and coordinates health outcomes, risk identification, loss prevention, and claims management to support patient care quality and address potential financial, physical, and reputational risks. Identifies high-risk areas and performs proactive risk assessments and mitigation strategies.
• Participates in site safety meetings and weekly risk huddles.
• Strategizes and oversees the educational needs of the assigned site(s) and identifying content experts and speakers to ensure quality content.
• Oversees site adverse event reporting, investigation, and resolution processes. Reviews and investigates all assigned site(s) incidents and events in collaboration with patient safety, regulatory, quality, claims, legal, compliance, patient relations, and other departments.

Certification / Registration / License

• Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS) needs to be obtained within 1 year, or
• Certified Professional in Health Care Risk Management designation issued by the American Hospital Association (AHA) needs to be obtained within 1 year, or
• Similar license or certification.

Education

• Bachelor’s degree in healthcare administration or related field required.

Experience Required

• Typically requires 5 years of experience in a system healthcare setting, experience with risk management, healthcare law, patient safety and quality.

Preferred Experience

• Nursing or other clinical knowledge, background, and experience preferred.

Knowledge / Skills / Abilities

• Demonstrated ability leading collaborative activities, chairing meetings and making presentations to physicians and executive leadership.
• Demonstrated ability to work and function in a complex corporate, system environment.
• Ability to communicate effectively with individuals of diverse backgrounds from all disciplines and levels of the organization. Must be comfortable and able to effectively and compassionately communicate with patients, claimants, and family members regarding difficult topics.
• Strong decision-making and critical thinking skills.
• Strong ability to manage multiple teams of people and projects simultaneously.
• Must be proficient in Microsoft Office (Excel, Access, PowerPoint and Word) or similar products.
• Demonstrated expertise in statistical/data analysis, data presentation, organizational ability, and attention to detail.
• Demonstrated ability to draft comprehensive reports and memos regarding all areas pertaining to the Risk function.

Physical Requirements And Working Conditions

• Generally exposed to a normal office environment.
• Operates all equipment necessary to perform the job including computer use.
• Exposure to road and weather hazards during job-related trips.
• Must be able to sit, stand, bend, and lift frequently throughout workday.
• Must be able to walk sufficiently to cover entirety of site/facility.
• Must have clear speech, hearing and vision.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.