Risk Management Coordinator (Remote)

Physicians Insurance A Mutual Company; Seattle (WA); Hybrid; USD 62,000 - 92,000; Full time

Benefits offered by this job

Hybrid work environment

Annual bonus (5%)

Job summary

Physicians Insurance A Mutual Company in Seattle, WA is seeking a Risk Management Coordinator to support risk management programs, events, and administrative coordination. You will partner with department leadership to manage daily operations, meetings, communications, reporting, databases, and vendor relationships.

The role involves coordinating live events, online education, conference planning, policy development, and process improvement, while tracking metrics and producing reports.

Qualifications

• Minimum of four years of experience in office administration or administrative services.
• Experience in medical education, meeting planning, insurance, healthcare services, or customer relations is preferred.
• Bachelor’s degree in a healthcare-related field preferred.
• Proficiency with Microsoft applications, with strong customer service, critical thinking, attention to detail, adaptability, time management, organizational, professional writing, and presentation skills.
• Demonstrated ability to collaborate effectively and contribute as a supportive member of a team.
• Ability to work in a hybrid environment and travel to the main office as needed.

Responsibilities

• Coordinate the delivery of risk management services and resources, including live events and presentations, online education, conference planning, and continuing education activities.
• Partner with risk management leadership to support daily operations, including department and committee meeting logistics and minutes, calendar management, invoice and reimbursement processing, and contract administration.
• Provide project and administrative support to department leadership in alignment with departmental goals, including policy development and process improvement initiatives.
• Track service-delivery metrics and create and maintain databases and reporting tools that demonstrate departmental activity and performance.
• Provide administrative support to the Senior Vice President of Risk Management, as needed, including calendar management, conference coordination, appointments, and travel arrangements.
• Prepare and format reports related to risk management service delivery.
• Communicate with third-party vendors and partners to address and resolve internal questions and concerns.
• Deliver responsive customer service by phone and email.
• Perform other duties and responsibilities as assigned.

Skills

Office administration

Customer service

Project coordination

Presentation skills

Time management

Education

Bachelor’s degree in healthcare or related field

Tools

Microsoft Office

Job description

Position Summary:

The Risk Management Coordinator supports the effective delivery of risk management programs, services, and resources through comprehensive projects, events, and administrative coordination. This role partners with department leadership to manage daily operations, meetings, communications, reporting, databases, vendor relationships, and customer inquiries. The coordinator also supports the Senior Vice President of Risk Management and contributes to policy development, process improvement, and other initiatives that advance departmental goals and service excellence.

Key Functions:

• Coordinate the delivery of risk management services and resources, including live events and presentations, online education, conference planning, and applicable continuing education activities.
• Partner with risk management leadership to support daily operations, including department and committee meeting logistics and minutes, calendar management, invoice and reimbursement processing, and contract administration.
• Provide project and administrative support to department leadership in alignment with departmental goals, including policy development and process improvement initiatives.
• Track service-delivery metrics and create and maintain databases and reporting tools that demonstrate departmental activity and performance.
• Provide administrative support to the Senior Vice President of Risk Management, as needed, including calendar management, conference coordination, appointments, and travel arrangements.
• Prepare and format reports related to risk management service delivery.
• Communicate with third-party vendors and partners to address and resolve internal questions and concerns.
• Deliver responsive customer service by phone and email.
• Perform other duties and responsibilities as assigned.

Requirements / Qualifications:

• Minimum of four years of experience in office administration or administrative services
• Experience in medical education, meeting planning, insurance, healthcare services, or customer relations is preferred
• Bachelor’s degree in a healthcare-related field preferred
• Proficiency with Microsoft applications, along with strong customer service, critical thinking, attention to detail, adaptability, time management, organizational, professional writing, and presentation skills
• Demonstrated ability to collaborate effectively and contribute as a supportive member of a team
• Ability to work in a hybrid environment and travel to the main office as business needs require

The salary range for this position is $61,800 to $92,000. The range displayed on each job posting reflects the minimum and maximum for new hire salaries for the position. Starting salary is determined by several factors, including job-related skills, experience, and relevant education or training. This position is also eligible for an annual company bonus at an incentive target level of 5%.

We also offer a comprehensive benefits program, including a generous retirement program and Paid Time Off. Please visit Physicians Insurance - A Mutual Company for detailed benefit descriptions.

At Physicians Insurance, you’ll find an exceptional hybrid work environment, and the opportunity to work for an industry leader whose programs have a positive impact on insurance and healthcare.

OUR PURPOSE

To protect, defend, and support our Members.

OUR VALUES

People-First - we treat everyone with respect and empathy.

Expertise - we strive to be the best at what we do.

Commitment - as a mutual company, we are accountable and dedicated to our Members and to each other.