Risk Management and Compliance - Know Your Customer Policy - Senior Associate

Testing Site - JPMC; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase in New York seeks a Senior Associate to lead the KYC policy within Global Financial Crimes Compliance. You will own governance, manage policy changes, and work with MLROs and GFCC across lines of business to strengthen the KYC program and ensure regulatory alignment.

The role emphasizes credible challenge, stakeholder collaboration, and timely, audit-ready outputs across global time zones.

Qualifications

• Bachelor’s degree required.
• 3 years of AML/BSA/KYC experience or in risk/compliance.
• Hands-on policy writing, project management, and risk governance experience.
• Strong attention to detail and governance discipline.
• Excellent written and verbal communication and documentation skills.

Responsibilities

• Define, maintain, and communicate KYC Program requirements.
• Manage and execute KYC policy changes, including assessing proposals and drafting changes.
• Provide credible challenge to GFCC LOB teams, MLROs, and lines of business; resolve interpretation issues.
• Review, socialize, and complete Annual Reviews of existing KYC policies.
• Maintain program governance discipline; track milestones and deliverables to ensure audit-ready outcomes.
• Produce executive-ready reporting and metrics highlighting trends, risks, and gaps.
• Coordinate across time zones and tailor communications for senior stakeholders.
• Partner with stakeholders across the Firm to ensure consistent interpretation of KYC requirements.
• Strengthen and continuously improve standards for the KYC program with key stakeholders.

Skills

Policy writing

KYC compliance

AML/BSA

Risk governance

Cross-functional collaboration

Documentation

Education

Bachelor's degree

Job description

Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate in the risk management and compliance team, you will take on the role of Policy Lead for our Know Your Customer (KYC)program within the Global Financial Crimes Compliance team.You will own the governance cadence, management, and completion of KYC policy changes and annual reviews while also developing and leveraging subject-matter expertise of the Firm’s KYC program to liaise with stakeholders across various lines of business on KYC matters. Working across lines of business (LOBs) and alongside Money Laundering Reporting Officers (MLROs), you will work to strengthen our KYC Program by assessing requirements and sustaining compliance with legal and regulatory expectations.

Job responsibilities

• Define, maintain, and communicate KYC Program requirements.
• Manage and execute KYC policy changes, which includes assessing policy change proposals, providing independent credible challenge, drafting final KYC policy changes, and managing associated timelines
• Act as accountable partner to Global Financial Crimes Compliance (GFCC) LOB teams, MLROs, and provide credible challenge to lines of business. Resolve program and policy interpretation issues, elevate as needed, and drive durable resolution.
• Independently review, socialize, and complete Annual Reviews of existing KYC policies and requests.
• Maintain program governance discipline; track milestones and deliverables, proactively elevate overdue items, and drive on‑time, audit‑ready outcomes.
• Produce executive‑ready reporting and metrics that enable timely decisions and highlight trends, issues, and risks.
• Coordinate across time zones; tailor communications for senior stakeholders and build alignment on priorities.
• Partner closely with key stakeholders across the Firm to ensure consistent interpretation of KYC requirements.
• Strengthen and continuously improve standards for the KYC program in partnership with key stakeholders.

Required qualifications, capabilities, and skills

• Bachelor’s degree required
• 3 years of experience in Anti-Money Laundering (AML)/Bank Secrecy Act (BSA)/KYC compliance or in risk, compliance, or control roles.
• Hands‑on experience in policy writing, project management, and risk management program governance within compliance or operational risk.
• Strong risk and controls mindset with high attention to detail and ensures governance discipline.
• Demonstrated end‑to‑end ownership and structured change delivery; prioritizes multiple workstreams and meets deadlines.
• Excellent written and verbal communication with strong organization and documentation skills.

Preferred qualifications, capabilities, and skills

• Experience working across time zones, facilitating global governance calls, and coordinating deliverables across regions.