Risk Coordinator

Prime Communications; Sugar Land (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Prime Communications is seeking a Risk Coordinator to support day-to-day claims operations, including intake, documentation, and incident review. This hands-on role is ideal for someone pursuing a career in risk management, insurance, or claims.

You will collaborate with HR, Operations, Legal, and store teams to gather information, ensure accurate reporting, and progress claims toward resolution.

Qualifications

• Associate’s degree required; Bachelor’s preferred.
• 0–3 years of experience in administrative, legal, insurance, or related field.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and follow through consistently.
• Proficient in Microsoft Office Suite and comfortable using technology (including AI tools).
• Strong written and verbal communication skills.

Responsibilities

• Support claims intake, documentation, and file organization for workers’ compensation, general liability, and property incidents.
• Assist with timely claim reporting to third-party administrators (e.g., Sedgwick).
• Conduct video review and support incident fact gathering through coordination with store teams.
• Coordinate with internal teams (HR, Operations, Asset Protection) to gather information supporting claim handling.
• Track and follow up on open claim items to support timely progression and resolution.
• Run and monitor motor vehicle record (MVR) compliance via a third-party vendor.
• Reconcile driver eligibility lists and maintain compliance tracking.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Task management

Microsoft Office

Education

Associate degree

Bachelor’s degree preferred

Tools

Microsoft Office Suite

AI tools

Technology aptitude

Job description

The Risk Coordinator supports day-to-day claims operations, including intake, documentation, and incident review. This role plays a key part in ensuring claims are reported accurately, tracked effectively, and progressing in a timely manner. This is a hands-on, detail-oriented position ideal for someone looking to build a career in risk management, insurance, or claims.

Key Responsibilities

• Support claims intake, documentation, and file organization for workers’ compensation, general liability, and property incidents


• Assist with timely claim reporting to third-party administrators (e.g., Sedgwick)


• Conduct video review and support incident fact gathering through coordination with store teams


• Coordinate with internal teams (HR, Operations, Asset Protection) to gather information supporting claim handling


• Track and follow up on open claim items to support timely progression and resolution


• Run and monitor motor vehicle record (MVR) compliance via a third-party vendor


• Reconcile driver eligibility lists and maintain compliance tracking

Qualifications

• Associate’s degree required (Bachelor’s preferred)


• 0–3 years of experience in administrative, legal, insurance, or related field


• Strong attention to detail and organizational skills


• Ability to manage multiple tasks and follow through consistently


• Proficient in Microsoft Office Suite and comfortable using technology (including AI tools)


• Strong written and verbal communication skills

Preferred Qualifications

• Exposure to insurance, claims, or risk management


• Experience in legal, compliance, HR, or case management environments

What Success Looks Like

• Claims are accurate, organized, and progressing efficiently


• Follow-ups are handled proactively and on timeDocumentation is complete and audit-ready


• Risk team has clear visibility into claim activity

Why Join Us

• Opportunity to build a career in Risk Management and Insurance


• Hands-on experience across workers’ compensation and liability claims


• Exposure to cross-functional teams including HR, Legal, and Operations


• Growth potential within a developing risk function