Risk and Controls Analyst

TFB Toyota Financial Savings Bank Company; Plano (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Team member vehicle purchase discount

Toyota team member lease program

Comprehensive health care and wellness

Job summary

Toyota Financial Savings Bank (TFSB) is seeking a Risk and Controls Analyst in Plano, TX to strengthen the first line of defense. You will design and test controls, monitor KPIs, and collaborate with control owners, compliance, and audit teams to remediate deficiencies.

The role requires 2+ years in bank operations or risk/compliance, strong documentation, and a proactive mindset in a fast-paced environment. Toyota offers comprehensive benefits and growth opportunities.

Qualifications

• BA/BS degree with 2+ years in bank operations and/or risk/compliance controls.
• Experience documenting and improving processes; familiarity with process-mapping tools.
• Strong organizational, communication, and project management skills.
• Advanced degree is a plus; certifications in risk/compliance are beneficial.

Responsibilities

• Control Testing Design: Create clear and repeatable control testing scripts and scorecards for assigned areas.
• Control Testing Execution: Evaluate control design and operating effectiveness across assigned operational business processes.
• Control Testing Reporting & Remediation Planning: Document results, identify exceptions, communicate to management, and drive remediation.
• Risk & Control Program Management: Support RCSA, process flow development/maintenance, and RACM.
• Control Testing Strategy: Develop test plans for prioritized controls and areas.
• Reporting: Track KPIs and support reports for senior management, internal audit, and regulators.
• Kaizen: Identify opportunities for continuous improvement within the risk/control program.
• Stakeholder Engagement: Maintain relationships with internal/external partners and stay updated on regulatory changes.
• Operational Excellence: Champion best practices and lead projects within TFSB Operations as needed.

Tools

Lucid

Visio

Microsoft Office

Power BI

Excel

Job description

Overview Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, 'job flexibility benefits' [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

Operational Risk Management (ORM) is the foundation of operational excellence. Reporting to the Operational Controls Manager, the Risk and Controls Analyst is responsible for evaluating the effectiveness of Toyota Financial Savings Bank’s (TFSB) operational controls within the First Line of Defense. This position supports TFSB Operational Control management and executives to perform key risk and control activities, including Risk and Control Self-Assessments RCSA, process flow documentation, issue tracking, and control remediation efforts. This role will develop test scripts, conduct control testing, identify deficiencies, and collaborate with business leaders, control owners, compliance, enterprise risk, internal audit, and key stakeholders to design and implement corrective action plans to strengthen TFSB’s control environment. In addition to proactive control testing, this role will regularly monitor and report on key performance indicators (KPI’s) and support regulatory exams and audit inquiries. The ideal candidate will have a strong understanding of banking operations, controls, risk frameworks, and regulatory requirements. They are collaborative, detailed, and action-oriented; they have the ability to practice sound judgment, create clear action plans, and take a proactive approach to strengthening TFSB’s control environment.

What you’ll be doing

Control Testing Design: Create clear and repeatable control testing scripts and scorecards for assigned areas, ensuring compliance with regulatory and operational risk and controls standards.

Control Testing Execution: Evaluate control design and operating effectiveness across assigned operational business processes.

Control Testing Reporting & Remediation Planning: Document and evaluate control testing results, identify exceptions, and communicate testing outcomes to TFSB management and control owners. Recommend enhancements to control design based on findings and partner with TFSB management to ensure remediation plans are developed, implemented, and validated through control testing.

Risk & Control Program Management: Support the Operational Controls Manager to manage TFSB’s first line of defense Risk and Controls program, including Risk and Control Self-Assessment (RCSA), process flow development/maintenance, and risk and control matrix (RACM).

Control Testing Strategy: Collaborate with the Operational Controls Manager to develop test plans for prioritized operational controls and operational areas.

Reporting: Accurately track key performance metrics and assist in operational reporting for senior management, internal audit, and regulatory bodies.

Kaizen: Identify opportunities for continuous improvement within the Risk and Control program’s processes, standards, procedures, controls, tools, and related materials.

Maintain relationships with internal and external business partners, risk and compliance stakeholders, and audit teams to meet business needs.

Stay informed on regulatory changes and current compliance and risk issues facing the banking industry.

Serve as a champion of Operational Excellence within the bank.

Contribute to effective reporting and communication of department routines to achieve enterprise understanding of key issues and resolutions.

Support/Lead projects within TFSB Operations as needed.

What you bring

BA/BS degree 2+ years of working with lending and deposit products in bank operations and/or with risk and compliance controls Proven experience independently assessing, documenting, and improving processes Experience with Lucid, Visio, or other process mapping tools Excellent organizational, communication, documentation, and project management skills Intermediate Proficiency in Microsoft Office Suite including Word, PowerPoint, Excel, Outlook, and/or Power BI Self-starter with the ability to challenge and influence others, build trusted relationships, deal constructively with conflict, problem solver, and adapt to a fast-paced environment Added bonus if you have Advanced degree 5+ years of working with lending and deposit products in bank operations and/or with risk and compliance controls Certified Risk and Compliance Management Professional (CRCMP) Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Regulatory Compliance Manager (CRCM) Project Management Professional (PMP) Experience with GRC (Governance, Risk, & Compliance) tools (e.g. Archer, LogicManager, ServiceNow, Riskonnect, etc.)

What we’ll bring

• A work environment built on teamwork, flexibility, and respect


• Professional growth and development programs to help advance your career, as well as tuition reimbursement


• Team Member Vehicle Purchase Discount


• Toyota Team Member Lease Vehicle Program (if applicable)


• Comprehensive health care and wellness plans for your entire family


• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)


• Paid holidays and paid time off


• Referral services related to prenatal services, adoption, childcare, schools and more


• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)


• Relocation assistance (if applicable)

Belonging at Toyota

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality. Our mission is to build a future where everyone has the freedom to move. We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place. Career Possibilities: Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.